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Work Background
Nissan Motor CorporationCustomer Service Section Manager
Jan. 2024Espoo, Uusimaa, FinlandIn my role as a Customer Service Section Manager at Nissan Motor Corporation in Espoo, Finland, I was responsible for securing high customer satisfaction levels through effective coordination between various departments. By managing Back & Front office activities and achieving performance objectives, I ensured the delivery of top-notch customer service and upheld the Nissan brand identity.
Nissan Motor CorporationCustomer Quality Coordinator
Oct. 2018 - Dec. 2023Helsinki Area, FinlandIn my role as Loyalty Program Coordinator at Nissan Motor Corporation in Helsinki, Finland, I managed loyalty programs, developed customer experiences, and led various customer quality projects, such as mystery shopping and app developments. I collaborated with cross-functional teams to ensure successful program implementations and enhancements, ultimately driving customer satisfaction and loyalty.
Nissan Motor CorporationDistribution Coordinator
Apr. 2014 - Sep. 2018EspooIn my role as a Distribution Coordinator at Nissan Motor Corporation in Espoo, I was responsible for demand planning and pipeline management for various product lines in Denmark. I maintained daily communication with Danish dealers, reported to external clients and higher management, and coordinated production orders, taking into account multiple factors such as supply, demand, campaigns, and vessel schedules.
Four Sigma FoodsProduct Developer
Mar. 2013 - Dec. 2013TampereDuring my time at Four Sigma Foods in Tampere, I had the exciting opportunity to develop the company's new mushroom hot cacao line. My responsibilities included sourcing organic ingredients, conducting research and development, and creating digital content for product promotion.
CBREPortfolio Administrator
Feb. 2009 - Jul. 2012BudapestIn my role as a Portfolio Administrator at CBRE in Budapest, I managed lease contracts for ExxonMobil fuel stations in the EMEA region, maintained the global real estate database, and supported daily client operations. Collaborating with Real Estate Managers, Brokers, and the Law Department in 10 European countries, I ensured smooth operations and effective management of lease contract renewals.
IBMSupply Chain Administrator for DACH countries, and Nordics, all comodities
Sep. 2007 - Jan. 2009BudapestAs a Supply Chain Administrator at IBM in Budapest, I was responsible for managing strategic vendor relationships, providing first-line support for procurement-related issues, and generating departmental reports. I also played a key role in mediating between different teams to ensure effective communication and collaboration.
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