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Work Background
geniantExperience Design & Delivery Program Manager
Jun. 2024 - Mar. 2025Dallas, Texas, United StatesAt geniant, I led cross-functional experience design teams in digital transformation initiatives, delivering research-based, user-centered solutions that aligned product vision with UX goals and enhanced both employee and user experiences across physical and digital spaces.
Think CompanyPMO Manager & Digital Transformation Lead
Jul. 2022 - Jun. 2024Philadelphia, Pennsylvania, United StatesI advised clients on digital transformation strategies, leading product design projects and mentoring project managers. My focus was on improving workflows, enhancing program outcomes, and fostering a culture of continuous improvement.
WieckVice President, Product & Strategy
Jun. 2009 - Jul. 2022Plano, TXStarted as a part-time product designer, later climbing the ranks toVP, where I directed product design strategies for global SaaS solutions, optimizing design and improving user satisfaction across multiple products and industries.
TargetScopeWeb Designer & Project Manager
Sep. 2007 - Mar. 2009Plano, Texas, United StatesAt TargetScope, I managed multiple digital-creative projects, designing custom websites and web applications while advising clients on branding and digital strategy. I collaborated with cross-functional teams to deliver high-quality solutions and authored statements of work and contracts, ensuring projects met client needs and expectations.
HRsmartDesign Manager
Nov. 2006 - Sep. 2007Richardson, Texas, United StatesAs Design Manager at HRsmart, I led the redesign of the company’s core suite of web applications, improving user interface and user experience. I collaborated with the marketing team on strategy, branding, and corporate communications, and managed the design and maintenance of the corporate website and sales materials.
Pursuant - An Allegiance Group CompanyWeb Designer & Account Manager
Oct. 2004 - Nov. 2006Plano, Texas, United StatesAt Pursuant, I designed and built web applications for non-profit clients, leading online fundraising campaigns from concept to launch. I collaborated with cross-functional teams, used performance metrics to advise clients on fundraising and marketing strategies, and supported a team of designers and developers in delivering impactful digital solutions.
US ArmyMilitary Officer
Mar. 1999 - Jan. 2017As a Military Officer, I led teams and organizations ranging from 30 to 200 people, driving successful execution of large-scale infrastructure projects and mission-critical operations in high-pressure environments. I coached and mentored more than a dozen officers and twice as many senior non-commissioned officers, fostering leadership development and operational efficiency. I also spearheaded operational redesigns, applying design thinking methodologies to improve workflows and optimize logistics, resulting in improved mission outcomes and a 30% faster response time for over 1,000 personnel.
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