Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Global Industrial CompanyCommercial Account Manager
Jul. 2023Milwaukee, Wisconsin, United States
NCR CorporationAccount Executive
Aug. 2022Milwaukee, Wisconsin, United States
SpotOnAccount Executive
Oct. 2021 - Aug. 2022
Klempel Agencies of Wisconsin, LLCBenefits Service Manager
Jul. 2021 - Oct. 2021Milwaukee, Wisconsin, United States
Associated BagSales Specialist
Sep. 2016 - Jul. 2021Milwaukee, WIFounded in 1938, Associated Bag provides packaging, shipping and workplace products with one-two day delivery nationwide. We stock millions of items – bags, boxes, bubble, corrugated, envelopes, anti-static, janitorial supplies, liners, strapping, tape, ties, vinyl, and more – from many trusted brands including 3M, Rubbermaid, and Sealed Air. We can also customize products to meet your exact specifications. Because of an unwavering commitment to total customer satisfaction, Associated Bag offers free test samples, 6-month quote guarantees, flex pay warehousing, volume discounts, instant credit, same-day shipping, and 365-day returns. We are proud of the hundreds of unsolicited customer testimonials that reflect our top priority: customer delight. As a Sales Specialist, I am responsible for the development of select customers and prospects. Through research and review, I can offer a unique customer service experience; including, account fulfillment, packaging and labeling criteria, inventory warehousing, and custom or special quantity quoting opportunities.
Global IndustrialInside Sales - Territory Manager
Apr. 2014 - Sep. 2016Greater Milwaukee Area
Orion Communications, Inc.Project Manager
Feb. 2009 - Jan. 2014Greater Milwaukee AreaAs Project Lead, oversaw all customer network order activities. Monitored installations and conversions while working collaboratively with local telecom carriers. Removed impediments to project success by analyzing workflow and addressing and resolving critical issues.
Instrumental in saving customers nearly $200,000 in customer savings by engaging in effective billing reconciliation with various carriers. Played a key role in retaining customers by streamlining customer billing/service plans. Built relationships based on trust with customers; earned a reputation for identifying and quickly resolving issues.
AT&TArea Manager
Oct. 2000 - Apr. 2008Pewaukee, WILed 20 team members in a high volume call center. Established high call center standards, trained call center representatives, monitored performance, and coached representatives to realize strong results. Maintained required call queue service levels, ensured order accuracy, and maximized daily productivity by consistently monitoring performance. Earned recognition for team’s productivity scores, which measured no less than 114% and up to 159% during tenure and for team’s success in achieving high service order accuracy measurements. Cut turnaround time in half for name and responsibility orders completion by streamlining processes. Balanced resources against daily work volume projections and consistently monitored performance to reach objectives.
AT&TSenior Lead Analyst
Oct. 1999 - Oct. 2000Pewaukee, WISuccessfully directed a specialist team across geographically dispersed call centers. Generated, qualified, and processed sales referrals, supporting outside sales channels. Built enthusiasm by organizing promotional activities and contests across each call center. Developed successful lead generation strategies in collaboration with senior management.
Intch is a Professional Networking App for the Future of WorkSee more people like Anthony on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
284056 people
17
Assistant manager
17
Sr Director, Customer Support
21
Technical Support Engineer - L2 @ Axis Communications / 2N
25868 people
23
Director of Business Development @ Sycle
15
Principal
15
Executive Assistant @ Pfizer Inc.