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Work Background
StoneX Group Inc.Senior Network Engineer
Aug. 2021Toronto, Ontario, Canada
PayrocSenior Network Engineer I
Nov. 2013 - Aug. 2021Oakville
Legislative Assembly of OntarioNetwork Administrator
Mar. 1997 - Aug. 2013Toronto, Canada AreaResponsible to manage a local area network of roughly 1000 nodes and VPN connections from 107 remote constituency offices and several commissioners’ offices. • Completed forklift upgrade of the legacy shared hub infrastructure in two phases, the first of which focused on the core which was initially upgraded to ATM, and later changed to Gigabit Ethernet when the edge was forklifted in phase two
• Improved remote access for the MPPs through successive technology implementation starting with ISDN, followed by successful migrations to various VPN technologies including IPSec and now SSL.
• Improved user mobility through the installation of Wi-Fi, incorporating EAP-TLS with PKI to provide the “Cadillac” security solution for the wireless network
• Built a highly available and secure LAN with multiple redundancies using standards based and proprietary technologies available in IOS
• Migrated VLANs to firewall switch modules in the core, improving security for the internal users
• Installed out of band management network, improving reliability by enabling remote access to the console ports, allowing troubleshooting of network problems from offsite, even if network access to the management interface was down
• Provided support in the rollout of Lync
• Provided subject matter expertise and acted as a technical resource on projects in other areas of the Assembly while efficiently delivering 3rd and 4th level support on network related issues
• Moved from partner provided support to Cisco Smartnet, improving support services • Redesigned the entire VLAN structure and re-numbering, providing enhanced security for internal departments
Hookup CommunicationsNetwork Engineer
Mar. 1996 - Mar. 1997Oakville OntarioNetwork Engineer
Responsible for managing the PBX telephone system, installation and troubleshooting of customer ISDN connections, configuration of remote access servers and switches, LAN management, troubleshooting of routing issues with BGP and RIP and configuration and troubleshooting of T1 and Frame Relay. • Learned the basics of TCP/IP and subnetting, as well as advanced configuration and troubleshooting of WAN services and routing in a very short period of time, with little direction or formal training
• Provided timely resolution to customer connectivity problems
• Using practical experience gained in previous employment, effectively cleaned up the spaghetti wiring of the phone system and LAN
• Developed skills with Unix and Linux, as well as Cisco IOS
• Wrote documentation to train other Hookup staff explaining subnettting
• Contributed to a magazine published by the company
Bell CanadaInstallation/Repair Technician
Jun. 1987 - Mar. 1996• Installed and conducted troubleshooting of telephone lines and equipment (including voice, data, and Centrex), and systems for business clients.
• Co-ordinated resources within Bell, covering engineering, the central office, and provisioning to manage issues as they arose, and ensured appropriate resolution.
• Provided technical/equipment training to customers as appropriate. • Completed site surveying and layout planning of telephone equipment rooms
• Interfaced with customers for the purpose of training, sales, and retention of business
• Managed changes to a telephone plant that required modernization.
• Operated as lead technician on drop-cut projects, assigning work to other technicians
• Interacted with customers on telephone fault reports, electrical testing of customer lines and equipment, co-coordinating the activities to repair faulty lines
• Proactively analyzed reports and repair data to determine fault trends and probable fault causes
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