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Work Background
Cwm Taf Morgannwg University Health BoardSenior ITC Project Manager
Nov. 2022Wales, United KingdomFixed Term Contract
Gloucestershire Hospitals NHS Foundation TrustIT Project Manager (Infrastructure) at Gloucestershire Hospitals NHS Foundation Trust
May. 2022 - Nov. 2022Gloucestershire, England, United Kingdom
Cwm Taf Morgannwg University Health BoardInformation Technology Project Manager
Dec. 2021 - May. 2022Wales, United Kingdom
National Composites CentreSenior IT Consultant
Jan. 2021 - Nov. 2021Bristol, England, United KingdomMoved from AD to Azure AD Connect due to how many staff now working remotely from the offices than pre-Covid. Also set up and transferred all the mobile iPhone fleet utilising Apple Business Manager (ABM), Microsoft Endpoint Intune Mobile Device Manager (MDM). Including All "Bring Your Own Devices" (BYOD) for Android etc. Training given and set on Powerpoint Deck for future usege.
Somerset County CouncilUC
Apr. 2020 - May. 2020Somerset, England, United KingdomSupporting their Unified Telecommunications to ensure the Care sector keeps caring for those who need it most during Covid-19 Lockdown.
Dŵr Cymru Welsh WaterAndroid Deployment Eng.
Jan. 2020 - Apr. 2020Cardiff, United KingdomInitial project to move to new MDM/MAM for the mobile fleet Including "BYoD"
NSC GlobalIT Project Manager
Nov. 2019 - Jan. 2020United Kingdom
CBH IT Consulting Ltd.Information Communication Technology Specialist
Aug. 2019 - Oct. 2020United KingdomI have worked on many technical projects since the inception of Channel 5 TV (1997) to Jaguar Land Rover being earlt adopters of MS TEAMS for complete UC and thus retiring nearly 15,000 CISCO colour display desk telephones. And given that any project is involved with a project team as well as the stakeholders, users and outside support staff. A good Project Manager needs to have not only excellent time management skills but also good people skills such as: Excellent communication skills. The ability to be a team player. Excellent interpersonal skills. I have over the years honed these skills adapted them for each role and through continual learning and updating my knowledgebase I ensure the following areas are well covered... a) Achieves operational objectives by contributing information and recommendations to strategic plans and reviews (Project Progress and RAG Meetings etc.). b) Prepares and completes action plans by way of MS Project, Gant Charts etc. c) Implements production, productivity, quality, and customer-service standards (Identify and book resources). d) Resolves problems, completes audits, identifies trends, determines system improvements, and implements approved change. e) Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. f) Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Most Win 10 deployments are don e now and the new kid on the block replacing Skype for Biz is MicroSoft TEAMS as a very capable Unified Comms app. Office 365 is now M365 with a host of new tools like Power B I and Dynamics.
Jaguar Land RoverTelecommunications Project Manager
Jan. 2019 - Nov. 2019Birmingham, United KingdomGoogle Suite to Microsoft O365 including TEAMS UC across all global sites Telecom PM for the switching from Google to Microsoft Teams for UC across 15,000 users on 5 sites UK Utilising what was Skype for Buisiness but now integrated in to MS TEAMS as an Early adopter of new technology JLR are keen to replace the old desk phones with soft phone system integrated in to MS Teams. Some training delivered and support documentation as required online and one to one for around 15,000 users across 3 sites. Jabra Headsets were chosen over the competition as a good all rounder.
Honda of the UK Manufacturing Ltd.Lead Technical PM
Sep. 2018 - Apr. 2019Swindon, United KingdomTaking HONDA EU to Win 10, O365, Pro Plus Skype for Biz, TEAMS, Sharepoint, no Azure AD, MS Intune on Outlook for iOS Etc. Refresh to 500 Lineside critical production slim clients to “Win 10” and some 2,500 device refresh, some new 2/3 upgrade W7 to W10 New venture for HUM is working with AtoS for “Go-Live day” floor walkers and BAU support, running a project with tight deadlines to see through to the end of Microsoft support of Win 7. refresh of WYSE W7 embedded to Win 10 “IoT”
London & Quadrant Housing TrustIT Consultant - Mobiles & MDM
May. 2018 - Jul. 2018Sidcup, KentWorking to improve the Mobile fleet to enhance the O365/Skype for Business Experience and upgrade the MDM to MicroSoft Enterprise Mobility Suite (Intune) along with new mobile service provider contract and everything that goes with that mobile fleet upgrade.
Ministry of Justice UKIT Professional
Feb. 2017 - Jul. 2017102 Petty France, LondonThis was a nationwide project (EUCS FITS) for the Ministry of Justice based in Petty France, London. working the Midlands team covering all of S & W Wales and All of the South West to Cornwall.
Magistrates Courts, Family Courts to Crown Courts including Cardiff, Haverford West, Swansea, Llanelli, Pontypridd, Bristol, Bath, Swindon, W-S-M, Taunton, Newton Abbot, Exeter, Plymouth, Bodmin & Truro. Main activities were to meet the appointed Court Staff onsite for a “Kick-Off” presentation (Powerpoint) explaining what would be changing over the next 14 weeks, then gathering all the technical info for what devices and applications were in use and setting aside what would be required to be replaced with new Tech. to allow swap out of Devcices running Win 7 to Windows 10 & Office 365 incl. InTune MDM to be implemented, culminating in a “Go Live” day at the end of the process when all would be switched on to Windows 10. Achievements: All courts successfully switched over on the stated “Go-Live” Days without any major issue. Many lessons learnt and passed on to other teams to allow smoother and imporved times on their Go Live days. Rollout was successful at all locations utilising Officeo365/16 for MDM (MS InTune) via SCCM for some 8,000 – 10,000 users across many court sites.
Somerset County CouncilTelecommunications Architect
Jan. 2016 - Feb. 2017SomersetTelecommunications Architect - A variation on a theme - Still Voice, Data & Fixed Lines, Now working directly with SCC specialising in Windows Mobile. working with Microsoft in house for implementing a new MDM from Mobileiron to their own MS Intune, also within a broader overhaul of older systems and again with our Microsoft in-house team, in adopting O365 is utilising Skype for Business, currently upgrading Siemens/UNIFY OpenScape (OSV) IPT to V9 from V6.x including the award winning OpenScape Customer Contact Centre (OSCC) and all associated IT/Telecoms infrastructure. Strategic planning and implementing of new IT Infrastructure ready for taking all ITC support back in house by the end of 2016.
IBMIndependent Contractor
Mar. 2014 - Dec. 2015Taunton, United KingdomSouthWest One - Telecommunications, Voice, Data, Mobile & Fixed line - A role has been a mixture of managing small projects ad-hoc and solving BAU faults, queries and requests for our customers as they come into the team. I am working on all aspects of our UC issueing and procuring new devices setting them up and deploying in large numbers including MDM (BES 12 & MobileIron) - specifically UNIFY Openscape - as well as our own Older DX's by GPT/SIEMENS so MDF/DP's (KRONE). One of the main points of call for faults on out equipment and have reasonable knowledge of programming older DX systems and moreso OSV, OSILA, DLS, CMP etc.Which is very similar to the CISCO IPT I have also worked on. We manage a very large inherited fleet of Blackberry devices on a BES 5 & 12 MDM, along with increasing numbers of all smart devices and tablets, iPhone, iPad, Surface, Windows 10 Phone and some data traffic devices on Android.
Torbay and South Devon NHS Foundation TrustCommunications Specialist
May. 2013 - Mar. 2014DevonNetwork Specialist - Working as part of the "NHS Health Infomatics" team. We cover a large geographical area for the NHS Trust, looking after the local and wide area networks and all it's infrastructure.
Millennium Personnel Services (Education) Ltd.Senior IT Consultant
Aug. 2011 - Apr. 2013Back with MPS after nearly three years and it's like I never left ...In a good way!
MILLENNIUM PERSONNEL SERVICES LIMITEDSystem Administrator
Feb. 2011 - May. 2013Wales, UKIT Manager, Telecomms consultant and all technical operations including workstation and or server and or network issues, a general overhaul of best practices, preventative and corrective maintenance, in house training, and website re-design and general day to day procurements to upgrade and improve the network IT infrastructure. Security, backup, cloud and DR plan design and testing.
FreelanceDirector Of Information Technology
Mar. 2007Working with Private and Public sector Ad Hoc - Refreshing technology such as Laptops, Tablets and Mobiles with Microsoft Win 10, Provisioning with Autopilot & White Glove deployment, Azure AD, SCCM and with MS Intune MDM, M365 (MS TEAMs, Office, Cloud Hybrid Exchange for email Azure AD Etc. etc.). Mobile Fleet specialist utilising all of the above on android & iOS.
COMARK UK LIMITEDArea Technical Sales Manager (Systems)
Oct. 2005 - Jun. 2007Wales, United KingdomSite Survey for a solution to provide Data Logging of Temperature/Humidity/Pressure by way of WiFi across vast sites/multiple locations. Covering food production and safe storage Chilled & Frozen, Health care Hospitals, Blood Banks & Pharmacy, Engineering Castings, Shipping, F1 etc. Variable alert methods e-mails, Audio Visual, SMS Text, fully programmable to take in to account shift patterns, Duty Tech. Etc.
O2 UKArea Business Sales manager
Jun. 2004 - Sep. 2005Providing Businesses with Mobile solutions for Voice and Data whilst on the move or away from the office.
Genesis CommunicationsTechnical Sales
Jan. 2003 - Mar. 2004Part of DSGi plc We provide mobile solutions for businesses for Voice and Data on the move.
ntlBusiness Development Executive
Dec. 1999 - Dec. 2002Initially selling domestic Cable TV, Landlines and Internet I moved to cover High demographics and in to Business development where we looked to sell "Bulk Deals" to Local Housing Authorities, Associations and private landlords, along with businesses with accomodation i.e. Hotels, Inns etc.
Channel 5 EngineeringOperations & Technical Manager
Feb. 1997 - Oct. 1999A project to bring a 5th terrestrial TV channel to the UK
SonySenior Engineer
Jan. 1996 - Dec. 1996Supporting the production of Computer Monitors across three busy production lines.
British RailSignalling Project Engineer
Feb. 1993 - Dec. 1995Proects included Paddington re-signalling, Slough New, Swindon 'B' and Marylebone stations.
Royal Air ForceL-Tech-TC
Oct. 1983 - Oct. 1992Various postings UK & Overseas running the Defence Communications Network.
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