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Work Background
Allied Digestive HealthPractice Administrator
Jan. 2021United States, Toms RiverPractice Administrator | Gastroenterology Office
January 2021 – Present
As the Practice Administrator for a high-volume gastroenterology office with seven physicians and two nurse practitioners, I oversee the daily operations of the practice to ensure efficiency, compliance, and high-quality patient care. My role includes managing a diverse administrative and clinical staff, coordinating scheduling and workflow, and serving as the primary liaison between providers, patients, and third-party vendors.
Key responsibilities include:
Overseeing front and back office operations to maintain smooth patient flow
Managing payroll, medical billing, and bookkeeping functions
Handling provider credentialing and insurance contracting
Leading HR functions including recruitment, onboarding, and staff development
Implementing and optimizing EMR systems and practice management software
Monitoring compliance with healthcare regulations and payer requirements
Creating and managing budgets and financial reporting to support practice growth
This role has strengthened my leadership, multitasking, and problem-solving skills in a dynamic and fast-paced healthcare environment.
Endoscopy Center of Ocean CountyAdministrator
Jun. 2019 - Apr. 2023United States, Toms RiverASC Administrator
Endoscopy Center of Ocean County
Dates of Employment (please provide if you'd like them included)
As the Administrator of a high-volume ambulatory surgery center specializing in gastrointestinal procedures, I was responsible for overseeing all aspects of the facility’s operations and ensuring compliance with The Joint Commission standards. I worked closely with physicians, clinical staff, and vendors to maintain efficient workflows and deliver high-quality patient care in a regulated setting.
Key responsibilities included:
Managing day-to-day operations including scheduling, staffing, and patient flow
Ensuring ongoing compliance with The Joint Commission, CMS, and state regulatory requirements
Developing and monitoring budgets, financial performance, and cost-efficiency initiatives
Overseeing billing, collections, and payer contracting to optimize the revenue cycle
Leading survey readiness, quality assurance programs, and performance improvement plans
Managing vendor contracts, inventory control, and facility maintenance
Fostering a culture of safety, accountability, and patient satisfaction
This role strengthened my expertise in healthcare leadership, regulatory compliance, and strategic planning in a surgical care environment.
Gastroenterologists of Ocean CountyAdministrative Assistant
Jan. 2011 - May. 2019United States, Toms RiverAdministrative Assistant
Various Healthcare and Business Settings
Dates of Employment (please provide if you'd like them included)
Over the course of my career as an Administrative Assistant, I provided comprehensive support to executives, physicians, and office teams in fast-paced environments. I was responsible for managing a wide range of administrative functions with efficiency, discretion, and strong attention to detail.
Key responsibilities included:
Managing calendars, scheduling appointments, and coordinating meetings
Handling phone and email communications with professionalism and confidentiality
Preparing reports, correspondence, and documentation
Supporting HR processes including onboarding, time tracking, and personnel records
Assisting with medical billing, insurance verifications, and patient record maintenance
Maintaining office supply inventory and coordinating vendor services
Ensuring smooth day-to-day office operations and workflow
My experience in both clinical and administrative settings helped me develop strong multitasking, communication, and problem-solving skills while delivering excellent internal and external customer service.
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