Jesús González

Senior CX Manager @Zendesk

Content WriterCopywritingCustomer Retention SpecialistClient Relations SpecialistCustomer ServiceCustomer Success ManagerEngagement ManagerAccount ManagerConsultingSales & BizDev

Jesús González is a seasoned customer experience professional currently leading as a Senior CX Manager at Zendesk. With a strong background in customer service management, Jesús has dedicated his career to enhancing customer experiences and ensuring the highest level of customer satisfaction. Before joining Zendesk, he held several managerial roles in reputed companies where he honed his skills in customer relationship management, team leadership, and strategic planning. Jesús is known for his ability to streamline processes, improve service quality, and drive customer engagement. His commitment to creating and implementing effective customer service strategies has made him a key asset in the CX industry. A graduate in Business Administration, Jesús continues to leverage his expertise to drive the strategic vision of Zendesk's customer experience management.

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