Balazs Biro

System administrator

System AnalystData AnalystTech SupportIT

I have developed a strong foundation in IT support over the course of my career, having gained hands-on experience in diagnosing hardware and software issues, assisting with system installations, and providing high-quality technical support to end users. My expertise includes proficiency in a variety of operating systems, networking protocols, and common enterprise software, which allows me to quickly identify and resolve issues. I am also skilled in maintaining detailed records of service requests and ensuring that all tickets are handled in a timely and professional manner.

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Work Background

Information Technology Administrator

Gramont GroupInformation Technology Administrator

Jun. 2023Budapest, Hungary

IT Manager

Grand Automotive Central EuropeIT Manager

Aug. 2022 - Nov. 2022Budapest, Hungary

System Administrator

GetronicsSystem Administrator

Oct. 2004 - Jul. 2022Budapest, Hungary- Initiated a company-wide IT update comprising both hardware and software - Providing support for users on daily basis - Managing relationship with service providers - Managing project progress and adapt work as required - Monitoring system performance

System Administrator (outsourcing)

L-port KftSystem Administrator (outsourcing)

Sep. 2002 - Jun. 2003Budapest, HungarySystem Administration task in various companies : - L'Oreal Hungary Kft - HIK - Information Technology Center for university students

Software tester and designer

Philos LaboratoriesSoftware tester and designer

Sep. 2000 - Aug. 2002Budapest, HungaryWorking closely with programmers and developers. - Various design changes and implementation - Test environment maintenance - Upgrading and clarifying documentation

Software tester and designer

Digital Reality Rt.Software tester and designer

Jan. 1999 - Sep. 2000Budapest, HungarySoftware development tasks. Software design and testing, documentation. Working closely with programmers and developers. - Bug and problem searching - Test environment update and maintenance - Documentation creation

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