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Work Background
FaceFoward ProductionsPresident & Chief Marketing Officer
Nov. 2021Atlanta, Georgia, United States
The Black Beauty EffectProducer
Nov. 2021 - Nov. 2022
THE MRKTConsulting Executive Strategist
Jan. 2021 - Mar. 2023Los Angeles Metropolitan Area
Trap HealsSenior Marketing Communications Consultant
May. 2019 - Mar. 2020Greater Los Angeles Area
Tribe Digital NetworkSVP, Media + Development
Mar. 2019 - Mar. 2020Greater Los Angeles Area
Outta PocketAssistant Director & Producer
May. 2018 - Jan. 2020Greater Los Angeles Area
[Web Series]
▪ Organizes the entire production. ▪ Assist with the management of actors and key crew members prior to filming.
▪ Keep track of finances throughout the production for the episode.
▪ Oversees script progress and often assists in creating final distribution plans for the movie. ▪ Responsible for scouting locations and ensuring that they’re secured. ▪ Assist with securing sponsorships for the episode.
We 2 Bomb (Brunch 2 Bomb)Co-Founder + Chief Marketing Officer
Oct. 2017Greater Los Angeles Area
Buffalo Wild WingsSenior Marketing Manager
Jun. 2016 - Jul. 2017Los Angeles Metropolitan Area
KIGTSenior Marketing Communications Consultant
Apr. 2015 - Jul. 2017
The Hamba GroupChief Executive Officer
Jan. 2015Greater Los Angeles Area
Bank of AmericaAVP, Senior Operations Manager - Executive Relations
Apr. 2013 - Mar. 2015Orange County, California Area▪ Managed teams of 20-25 subject matter experts, responsible for the resolution of complaints escalated to executive leadership (including the CEO), across regional office locations. ▪ Managed team performance, career development, compensation decisioning, immediate human resource needs, and talent planning. ▪ Converted bottom performing region to top ranking within first quarter of leadership and traveled across the nation to share practices with all regions.
▪ Created Six Sigma/Lean based procedures focused on improving operating efficiency and accuracy. Forecasted and budgeted line of business expenses for associate appreciation efforts. ▪ Created, directed, and led virtual career development speaker series for 350 employees across across the nation. ▪ Developed periodical to address surveyed associate dissatisfactions. Increased satisfaction by largest margin in LOB history without change in executive leadership.
Bank of AmericaSr. Client Advocate - Executive Relations
Aug. 2012 - Apr. 2013Orange County, California Area▪ Credit expert handling complex escalations and extreme customer needs sent directly to the CEO and his direct reports from clients, through media outlets, and from regulatory agencies (AG/BBB/OCC/CFPB/FTC). ▪ Mitigated over $850k in loss and judgmentally decisioned over $2.3MM in escalated unsecured credit denials for new/existing clients for reassessment/approval, in concordance with Reg B, over 6 months. Created training for urgent complaint handling sector.
Bank of AmericaEquality, Diversity and Inclusion Officer
Jan. 2012 - Mar. 2015Greater Los Angeles Area▪ Initiated partnerships with senior leaders in Human Resources to develop a pipeline of executive level diverse talent for the Los Angeles market
▪ Pioneered programming, established benchmarks, and discovered funding for initiatives focused on developing diverse executive level talent
▪ Established pipeline events and initiatives that resulted in 11% of participants securing executive roles six months after the event
▪ Created financial literacy and career exploration program for high school juniors and seniors in partnership with LAUSD
▪ Leader of Employee Resource Group Council and chairperson of the Black Professional Group 2014-2015
▪ Strategically developed and managed key community partnerships with NAACP, Advancing Women Executives, West Angeles CDC, UNCF, Bright
Prospects, Los Angeles Urban League of Young Professionals, NAWBO, and the White House’s “My Brother’s Keeper” Initiative Key Accomplishments & Awards
o Produced the company’s first market level Black History Month celebration resulting in a $10,000 donation to the UNCF; Increased the retention and promotion rate of associates of color by 7% within one year
o 2014 Global Diversity and Inclusion Award Finalist & Southern California Employee Network Leader of the Year o 2014 President of the United States Volunteer Service Award
Bank of AmericaSenior Marketing Manager
Feb. 2011 - Aug. 2012Greater Los Angeles Area▪ Top performing manager month over month and ranked in top 10-15% of peers globally through duration of tenure. ▪ Managed multiple teams of 20-30 premier client servicing employees on site in contact/call center with start times ranging from 5am-11pm. ▪ Created site sales competitions, career development, service and sales training materials.
Bank of AmericaLearning and Development Consultant - Marketing
Oct. 2010 - Mar. 2011Costa Rica & Greater Los Angeles Area▪ Created credit sales/service training for newly hired associates from international vendor servicing sites. ▪ Acquired ownership of vendor related training due to effectiveness of my non-traditional established training materials. ▪ Elevated training standards by cross training in all fields of credit lending—card, equity, auto. ▪ Coached associates at final warning to avoid termination—zero terminations under my ownership of the initiative.
Bank of AmericaSenior Customer Sales Representative - Marketing
Apr. 2009 - Oct. 2010Orange County, California Area
Summit Career CollegeInternship Coordinator
Feb. 2009 - Apr. 2009Colton, California
Wells FargoPersonal Banking Officer
Feb. 2007 - May. 2008
Wells FargoCustomer Service Sales Specialist
Feb. 2006 - Feb. 2007Greater Los Angeles Area
Wells FargoSenior Teller
Sep. 2005 - Feb. 2006Greater Los Angeles Area
Wells FargoBank Teller
Feb. 2005 - Sep. 2005Greater Los Angeles Area
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