HeraldTechnical Solutions Manager
Oct. 2023 - Sep. 2024New York, New York, United StatesManaged end-to-end implementation and onboarding for enterprise and mid-market clients, incorporating UI and UX consultation, project management, and stakeholder collaboration to ensure efficient and successful deployment.
Maintained expertise in company products and services, provided training and best practices to maximize customer ROI.
Developed and utilized data-driven insights to identify trends and analysis for strategic goals.