Collins AerospaceSr Manager Material Planning, Kinaxis COE
May. 2024Arizona, United States▪ Designed training sessions that included interactive reviews of key workbooks utilized within RapidResponse.
▪ Integrated practical use cases to enhance understanding of operational processes within the platform.
▪ Provided best practice guidelines to ensure users can effectively leverage RapidResponse functionalities for
optimal performance.
▪ Collaborated with cross-functional teams to oversee the installation and configuration of RapidResponse in
diverse business environments.
▪ Conducted pre-deployment assessments to tailor solutions to the unique needs of each business unit.
▪ Coordinated user acceptance testing (UAT) and addressed any issues identified prior to going live.
▪ Provided ongoing technical support and troubleshooting for units currently utilizing RapidResponse.
▪ Scheduled regular feedback sessions with end users to understand challenges and areas for improvement.
▪ Delivered periodic refresher training to keep users updated on new features and functionalities.
▪ Acted as the primary liaison between project leads and the development team to translate business needs into
technical specifications.
▪ Prioritized and streamlined requirement requests to align with business objectives and timelines.
▪ Analyzed improvement proposals to assess their impact on current processes and user experience.