Complete Merchant SolutionsISV Sales Manager
Jul. 2016 - Dec. 2018Orem, UtahISV-integrated software vendors. I managed a 6-member team within 50-state territory and 2 international countries. Our responsibilities were to sell our integrated merchant payment solutions to multiple industries such as lodging, healthcare and freight/logistics. - Due to the industries that we were in, I have extensive knowledge about healthcare, lodging, freight and logistics as well as many other Saas companies. - Continuously sought to identify opportunities for process refinement, facilitated successful implementation of new programs through the sales organization by ensuring we had well-defined and efficient sales processes. - Worked with marketing and sales to create and distribute marketing materials per industry and sales territories. - Assisted in all facets of sales planning, including regular updates to quotas, headcount and sales plan. - Drove analytical support and provided leadership to improve strategies, customer and prospect coverage models and sales team configurations to optimize sales effectiveness
- Managed all Sales Operations functions and maximized revenue growth for the Sales Org through development, implementation and ongoing maintenance of sales and service programs (service definition/catalogues) and initiatives
- Helped define the strategy, targets and activities for lead generation across direct and indirect channels to support short and long-term sales forecasts
- Implemented comprehensive pipeline reporting tools tracking opportunities from lead generation to revenue realization, account development, and retention