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Work Background
Information Technology Consultant
ConsultantInformation Technology Consultant
Jan. 2016 - Mar. 2023Birmingham, Alabama Area
Support Specialist
Tech-Ease, LLCSupport Specialist
Jan. 2015 - Dec. 2015
Assistant Director
Calera Dance AcademyAssistant Director
Aug. 2014 - Mar. 20228251 HWY 31, Calera, Alabama
Solutions Expert
NEX21 Media, LLCSolutions Expert
Mar. 2014 - Mar. 2023As a Junior Web Strategist, I played part in the creation and design of online marketing plans for our clients. Whether it be a simple website or blog build or something as in-depth as a social marketing strategy, I worked with a small team to find the best solution for the client's needs. As the current Solutions Expert, I work closely with the clients and the Lead Web designer to troubleshoot errors, create complete solutions ranging from CRM and Project Management software, web design, Google Analytics and Adwords, etc.
Family Room Specialist
AppleFamily Room Specialist
Jul. 2013 - Jul. 2014My roles varied greatly as a Family Room Specialist. However, each role always focused on our customers needs, concerns and their training. My role requirements could vary from troubleshooting a problem on an iOS device to training a customer to use their new iMac; often all in a matter of hours.
Red Zone Specialist
AppleRed Zone Specialist
Oct. 2012 - Jul. 2013
Host Trainer
P.F. Chang's China BistroHost Trainer
May. 2011 - Mar. 2013My resposibilities as Host Trainer included training and coaching of my host staff as well as working hand in hand with the management staff to coordinate large parties, wait times, seating arrangements and staff requirements to run a very busy restaurant.

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