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Work Background
ClearlyAgileDirector of Agile Education
Jun. 2022 - May. 2024Tampa, FloridaAt Clearly Agile, I lead the Agile Education division, focusing on both curriculum development and effective training delivery: Curriculum Development: Spearheaded the creation and ongoing refinement of training materials, integrating interactive and virtual learning solutions tailored to diverse needs, ensuring alignment with cutting-edge industry practices. Training Delivery: Successfully conducted dynamic training sessions for 6-50 participants, covering Scrum frameworks, Agile principles, and essential Agile artifacts and events, with a focus on interactive learning experiences. Team Collaboration: Collaborated extensively with a cross-functional team of experts to maintain the highest standards of educational content and to stay at the forefront of Agile methodologies through regular knowledge-sharing sessions.
ClearlyAgileAgile Coach
Mar. 2018 - Jun. 2022Tampa, FloridaAs an Agile Coach at Clearly Agile, my role encompasses a wide range of responsibilities designed to optimize team performance and project success: Team Coaching: Guided delivery and product teams through Agile best practices, focusing on principles like adaptation and self-organization, transforming them into high-performing, cross-functional teams. Agile Transformations: Composed and orchestrated successful agile transformation strategies, employing change management techniques to operationalize the transition, tailoring approaches to meet specific needs and challenges Strategic Planning: Coached teams on effective storyboarding, realistic roadmap creation, and prioritization techniques that balance value and cost, enhancing project predictability and success. Quality Assurance and Risk Management: Led release management and testing regimes (performance, regression, automation) to bolster product quality and streamline project delivery. Technical Practices: Advocated for and implemented advanced methodologies such as TDD, BDD, and CICD to promote best practices and standardization across projects. Communication and Collaboration: Developed and implemented communication strategies to efficiently manage internal and external project dependencies, ensuring seamless operations. Team Management: Analyzed and optimized team composition and project resourcing to maximize productivity and meet strategic goals.
DPS PropertiesAgile Project Manager
Sep. 2011 - Nov. 2017Tampa/St. Petersburg, Florida AreaIn my role as Agile Project Manager at DPS Properties, I led strategic initiatives to enhance operational efficiency and profitability in alignment with the company’s long-term vision. My responsibilities included the comprehensive management of renovation projects from conception through completion, utilizing advanced project management tools such as Microsoft Project and Azure DevOps. I spearheaded strategic enhancements to increase operational efficiency and profitability. I adeptly managed renovation projects using Microsoft Project and Liquid Planner, ensuring alignment with the company’s vision. Key Achievements: Strategic Execution: Performed detailed market analyses to craft organizational roadmaps, significantly improving profit margins through optimized operational strategies. Agile Project Management: Developed comprehensive project documentation and maintained strict adherence to schedules and budgets, consistently achieving project baselines. Cost Reduction: Led vendor selection and procurement processes, achieving a 12% cost saving while implementing continuous improvement practices. Stakeholder Relations: Built strong relationships with internal and external stakeholders through effective communication and negotiation skills. Market Alignment: Increased property occupancy rates by 15% by adapting business strategies to market trends. Testimonial:
“Rachel is an invaluable asset for managing and analyzing projects. She combines proficient project management with proactive, critical thinking, making her an excellent collaborator. Her outstanding communication skills and integrity are exemplary, playing a crucial role in our success during market fluctuations.” - David Paul, Owner, DPS Properties
Prevail Pest ControlSenior Marketing Manager
Mar. 2005 - Sep. 2011Tampa/St. Petersburg, Florida AreaEngineered complete marketing campaigns and designed accompanying marketing materials for a statewide customer base. Prepared and performed presentations to large groups of business owners to grow market share. Optimized website with SEO strategies. Leadership role in a product development team that expanded product lines and formed business to business contracts resulting in a 33% growth in the client base Developed and executed integrated, multi-channel print, digital, social media, and direct marketing campaigns that propelled sales from $4.2M (2008) to a projected $15.5M revenue by 2011 year-end. Generated 124% of sales quota through account management and dormant account reactivation strategies. Spearheaded market introduction of new products. Identified new prospects, examined market interest for untapped product lines, collaborated with stakeholders and designed marketing campaigns. “Rachel was instrumental in ensuring the success of our marketing strategy. Her previous sales experience and strong understanding of marketing trends made it easy for us to grow our market share and customer base. Rachel prepared strategic product launch plans with targeted participation on the trade show circuit and strategic media releases. She was very diligent about ensuring we had quality product information on our website, in print, and at tradeshows. Her thoroughness and attention to detail manifested itself all her responsibilities. Additionally, her ability to listen and analyze situations made her a very respected leader in the team. I recommend her to anyone looking to increase their market share in existing or emerging markets.” -Bruce Melanson, CEO, Prevail Pest Control
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