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Work Background
Genuine Parts CompanyGeneral Manager
Sep. 2024
AmazonOperations Manager II
Mar. 2020 - Sep. 2024Moreno Valley, California, United States
Kohl'sOperations Supervisor
Jun. 2016 - Feb. 2020• Drove building Year to Date UPH to rank 1st place out of 9 DCs in the network within my first 12 months by proactively building team engagement and employee development. • Successfully transformed five low performing departments to rank 2nd in the network within 3 months consisting of 50+ associates by constructive performance counselings and weekly employee coachings
• Created a company culture initiative known as the Pride committee, which raised employee engagement rates by 25% year on year.
• Designed a vendor compliance building strategy which generates up to $300,000 a month from vendor violation captures alone Direct and supervises activities of the team members. Accurately handles all inbound and outbound freight according to company policies. Responsible for security and safety of department areas. Ensures "Best Methods" productivity improvement procedures are being used by all team members. Identify and coordinate daily activities of 30-40 team members; I inspire my team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge
Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
Enterprise Rent-A-CarAssistant Manager
Sep. 2014 - May. 2016• Designed an effective career development strategy, which translated into 4 of 5 employees promoting to different levels within my first 12 months.
• Designed a management of attendance policy, which reduced absenteeism levels in workplace by 2% year on year. • Formulate multiple quantitative reports for profit opportunities and conserving costs to present to upper management daily, weekly, and monthly.
• Transformed office culture by conducting daily mid-day meetings, and construct sales contests to boost employee motivation producing 7% increase in branch operating profit month to date.
Enterprise Rent-A-CarManagement Trainee
Apr. 2013 - Sep. 2014Develop new business and maintaining current relationships. Understand and analyze cost control. Review branch's P&L statement and understanding what it takes to run a profitable business. Deliver superior customer service. Effectively communicate, influence and interact with all types of customers, vendors and co-workers. Utilize proper techniques towards problem solving and conflict management. Market to local business partners and build solid, long-lasting relationships with key business decision-makers. Mentor, train, develop, manage and promote a staff of my own.
NordstromDesigner Sun and Accessories Sales Person
Jun. 2012 - Apr. 2013Riverside, CASupport management team and department heads with consumer spending analysis and reporting. Train new employees and supervise both department floors while manager was absent. Merchandise both sun shop and accessories department. Educate customers on selecting accessories and designer sunglasses to complete their wardrobe. Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and invite them to upcoming events. Perform daily department maintenance tasks including stock work, remerchandising display, price markdowns, and merchandise transfers.
Demi Things BoutiqueAssistant Manager
Jul. 2009 - Nov. 2010Analyze current and past trends in key performance indicators including all areas of revenue, expenses, and capital expenditures using QuickBooks program. Make projections based upon historical data and trends. Assist store manager train interns and new employees. Responsible for both the open and close of the register and store. Merchandise, process and replenish inventory. Nightly cash reconciliation.
University of RedlandsOffice Assistant
Sep. 2007 - Mar. 2012Greet visitors to the University of Redlands campus, contact their hosts, data entry, and provide any necessary information that may be helpful to them. Supervise, recruit, and train new student workers with all administrative duties. Monitor the phone at the reception and respond to or route all calls appropriately. Schedule and monitor usage of conference rooms. Conduct PowerPoint draft presentations for counselors, dean of admissions, advisors, and professors. Perform wordprocessing duties as assigned including document editing and transcription, handle confidential information. Create spreadsheets for counselors' schedules and meetings.
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