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Work Background
British American Business Council Miami (BABC Miami)Vice President British American Business Council Miami
Nov. 2023Miami, Florida, United StatesThe British-American Business Council Miami was founded in 1985 as a non-profit organization to serve the growing business interests between the UK and South Florida focusing on business activities across the North Atlantic.BABC Miami provide our members with opportunities to promote their businesses, supplies useful information from our own sources and through a network of like-minded organizations, arranges business and trade lunches providing the opportunity for one-on-one discussions with subject expert and important speakers, as well as social events that are enjoyable in their own right, providing an environment for members to entertain their clients and co-workers with British culture and traditions. BABC Miami also directs members to the services provided by the British Government through the UK Trade & Investment Group both in the UK, Miami, and across North America, Latin America, and the Caribbean.
The Venture Mentoring TeamVolunteer Qualified Mentor
Mar. 2023Florida, United StatesThe Venture Mentoring Team (The VMT) is a nonprofit educational 501(c)(3) dedicated to fostering the startup community by training and certifying mentors and connecting them with the best and brightest entrepreneurs to help startups reach their full potential. The organization is composed of 100+ experienced entrepreneurs and executives with corporate, legal, academic, profit and not-for-profit backgrounds who donate their time and talent. The VMT mentors startups to gain traction and sustainability up to their Series A funding. The service is free of charge to mentees accepted into the program. www.thevmt.org
ALTUS-WRXCo-Founder
Oct. 2022Miami-Fort Lauderdale AreaAt ALTUS-WRX, we help you navigate expanding in the US with a structured and collaborative approach: LEARN: We start by learning about your business—its background, history, mission, leadership, service or product line, goals, business model, marketing strategies, financial health, and operational needs. RESEARCH: We conduct thorough research on market segmentation, customer behavior, regulatory requirements, your unique value proposition, brand awareness, competitive landscape, and necessary adaptations to meet local tastes and requirements. PLAN: We build a comprehensive go-to-market plan, covering aspects like marketing (brand recognition, channels, campaigns), value proposition (clear positioning and localization), sales (channels, process, pricing), operations (locations, facilities, logistics), and people (recruitment, training, development). MARKET VALIDATION: We can help you get market validation of the GTM through sales even before you set up a physical presence in the USA EXECUTE: Together, we execute the plan. Our collaborative process ensures that we work closely with your team to understand your business goals, challenges, and unique value proposition. Our mission is to help your business not just arrive in the U.S. but thrive. We offer a comprehensive set of services for navigating the U.S. market, ensuring that your expansion is successful and sustainable.
LC Recruiting LLCOwner & CEO
May. 2020 - Jul. 2024Miami, Florida, United StatesWith more than 20 years of experience in the global talent landscape, I started LC Recruiting to offer businesses a one-stop center for a range of talent advisory services; from setting up or evolving the very engine room of talent acquisition operations, process and automation to the next funnel of the employee lifecycle. LC Recruiting was established to support and help businesses engage and retain talent, especially with the added complexity of remote working. This entails succession planning, talent scoping and also maturing your learning and development offerings through our partnership with a global e-learning provider. Having worked with organizations of varied scale across Europe, Asia and North America, our talent insight enables us to be the strategic partner for you, be it in starting up a talent acquisition function from scratch to cross-border expansion in line with the scale of your business. Our deep expertise in areas of talent acquisition and employee engagement and retention combined with the ability to be true business partners with senior leadership teams delivers more than just headcounts to your business — we offer insight to help you better understand your targeted talent personas and the strategic thinking to lay groundwork for your business to scale fluidly against your operational needs. We are specialists for organizations across the robust and intricate industries of: FINTECH Financial Services BPO Professional Services Energy SAAS
Get in touch with us to find out how our team can be your full-suite talent partner. Lisa@lcrecruit.com
www.lcrecruit.com
Talent Equity GroupManaging Director, Advisory Services
May. 2020 - Jul. 2024Talent Equity Group delivers talent solutions that will optimize business results by removing barriers associated with having high-performance talent in place and in queue across your enterprise. We create cultures that see no limit to the attainment of business outcomes and can focus freely on growth and innovation.
SitelVP Global Talent Acquisition
Jul. 2019 - Apr. 2020Miami/Fort Lauderdale AreaSitel is a global Leader in CX Management, delivering more than 3.5 million experiences everyday with 80,000 people in 28 countries. As the global VP Talent Acquisition I am responsible for leading and implementing the global digital recruitment transformation strategy. Sitel hires approx. 65,000 associates every year, my role is to ensure that every applicant has the best experience, and every recruiter has the tools to engage and hire the best talent.
I am partnering with innovative recruitment technology suppliers to be able to provide countries with the ability to automate and digitize their recruitment processes.
I work closely with the global marketing teams to ensure we have an aligned Employer Value Proposition and that we continue to focus our sourcing budgets and efforts on the right platforms depending on the country and market.
I am responsible for creating the global Diversity and Inclusion strategy to support the great work Sitel does to encourage an open and diverse workforce.
I provide leadership to the executive hiring team, providing guidance and support to ensure we attract the best talent to take Sitel to the next step in its evolution.
TMF GroupGlobal Head of Recruitment
Jan. 2016 - Jul. 2019Miami/Fort Lauderdale AreaTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialised and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international structuring, fund administration and structured finance - whether a company wants to globalise, or whether they need support to streamline existing operations. With operations in more than 80 countries, TMF Group is the global expert that understands local needs. We can provide you with a single point of contact to coordinate the day-to-day management of your outsourced operations, and ensure clear communication across multiple jurisdictions. Global reach, local knowledge: helping you do business seamlessly across borders. As the Global Head of Recruitment I was responsible for creating a strategy and team to support TMF with its aggressive growth plans. Initially based in London I hired and developed regional teams to start to align a global recruitment process and provide best practice in terms of interviewing and hiring.
I created a social media strategy, working closely with the global marketing team to create the TMF employer brand.
I was responsible for implementing the applicant tracking system which enabled the global teams to work together and provided the executive leadership team with key management information to enable decision making and cost management.
I was an active member of the HR leadership team and played a pivotal role in many key HR initiatives from colleague engagement to creating TMF's core competencies.
RRD PartnersAccount Director
Jun. 2015 - Dec. 2015London, United KingdomRRD Partners provides enterprise solutions in critical hire talent delivery. We are unique in our capability to help organizations achieve their revenue growth and profit objectives through the acquisition of clinically selected talent. RRD is headquartered in NYC and has global delivery capability.
Capita ResourcingInterim Recruitment Manager at the BBC
Oct. 2014 - May. 2015London, United Kingdom Tasked with defining the recruitment delivery model for the BBC. Circa 6000 hires per
year. Reviewing processes and team structure. Responsible for setting up a sourcing ‘Centre Of Excellence’ in Birmingham. Improve relationships with key BBC Stakeholders by changing the communication strategy
Drive data integrity with the delivery team in order to improve the MI provided to the BBC Review the sourcing and attraction strategy, looking at cost saving opportunities and improving visibility on Social Media. Improve relationships and delivery into the Strategy and Digital Division of the BBC.
IHSTalent Acquisition Leader APAC & EMEA
Mar. 2011 - Jul. 2014London, United Kingdom and Penang, MalaysiaResponsible for the Talent Acquisition strategy across the EMEA and APAC regions.
Set up the EMEA Talent Acquisition team.
Responsible for setting up an Operational center of excellence in Penang.
Set up the APAC Talent Acquisition team.
Responsible for building the talent acquisition team brand internally.
Worked closely with the regional SLT on attracting key talent into the organization
Designed interview and process training, presented to hiring managers across the region.
Introduced direct hiring methods such as, LinkedIn and other country specific websites.
Supported the Successfactors integration for the region.
Lead a key search project to hire 6 VP level sales executives across the region.
Designed a business case and set up a low cost direct sourcing team in Penang. Aim is to improve the flow of candidates globally for specific business units that are typically hard to find globally.
NorthgateArinsoSenior Resourcing Consultant
Jul. 2008 - Mar. 2011• Responsible for all permanent recruitment within NorthgateArinso circa 50 - 100 live vacancies across all disciplines.
• Managed the handover from Hays resource management to in-house.
• Managed a small team of resourcing consultants for 5 months.
• Dedicated point of contact for managers for all resourcing and recruitment activity.
• Recommended resourcing strategies to managers for specific recruitment needs through effective planning and management of the recruitment process.
• Presented at key management meetings giving full updates on recruitment activity and future plans.
• Responsible for a 30% decrease in time to hire by building strong relationships with hiring managers, therefore gaining a better understanding of current live vacancies.
• Supported the implementation of a new online recruitment system Taleo.
• Negotiated terms and fees with suppliers.
• Responsible for implementing a new PSL of 40 agencies for NorthgateArisno.
• Designed a new recruitment intranet site providing managers with key information how to recruit and the recruitment process.
• Managed online and paper advertising campaigns.
• Co-ordinated and supported assessment centre’s for all areas of the business.
• Advised managers on the use of Psychometric testing and managed the process. SHL qualified.
• Managed the outplacement programme for employees at risk.
• Given responsibility to recruit for the Finance Shared Service Centre in Granada Spain
InsightRecruitment Manager
May. 2006 - Jul. 2008Responsible for recruitment in the UK
PooliaInternal Recruitment Consultant
Aug. 2004 - Apr. 2006Responsible for hiring trainee and experienced recruiters for Poolia
Express VendingRecruitment & marketing executive
Jan. 2002 - Dec. 2004Responsible for online marketing and hiring of sales executives.
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