1build (YC W20)Product Manager
Jun. 2020 - Jul. 2023* Designed and optimized data pipelines to automate outreach and update a 20,000- item database across the U.S., streamlining supply chain data for 2,000+ vendors and enhancing operational efficiency.
* Oversaw engineering and design teams in integrating machine learning models for outlier detection, time-series forecasting, and data classification, improving data accuracy and predictive capabilities.
* Acted as the primary liaison between internal and external design and engineering teams, managing the product roadmap, leading standups, and providing performance insights to executive teams.
* Assisted in two major product relaunches, pivoting to a B2B API model that increased cross-functional collaboration and broadened market reachx
* Developed business intelligence dashboards and generated reports to track KPIs, which informed strategic planning and enhanced user retention.
* Built various tools, bots, and integrations for internal teams used to drive operational efficiency across org. * Developed playbooks, call scripts, and coaching material for external call center. Built analytics dashboard for tracking success metrics (data accuracy, hit rate, etc) to drive improvement.