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Network Power<100 people
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Startup Founder
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Engineer
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Consulting
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United Kingdom
Work Background
National University of SingaporeProject Manager
Mar. 2024Singapore- Successfully delivered the 'iTiles' project, an assistive playware device, on schedule by employing targeted project management practices. Ensured seamless interdisciplinary team collaboration and compliance with user-centered design standards. Handled scope negotiations and client communications to manage expectations and secure necessary approvals.
- Managed the complete project lifecycle for 'Meta Reality Labs VR Motion Sickness Research.' Responsibilities included creating Statements of Work, planning, budgeting, tracking progress, and coordinating with the research team to ensure the preparedness of resources and equipment for user studies. Managed participant recruitment, research assistant hiring, and payments while providing regular updates to stakeholders.
- Oversee project management at the Centre for Holistic Inquiry into Lifelong Learning, with responsibilities including planning, monitoring, and tracking project progress. Proactively identify and escalate risks to center leadership to ensure timely resolution and project success.
- Act as the primary liaison for external stakeholders and partners, facilitating key communications and collaborations for projects at the NUS Centre for Holistic Inquiry into Lifelong Learning.
- Produce detailed weekly status reports to maintain transparency and assist stakeholders in making informed decisions for NUS Centre for Holistic Inquiry into Lifelong Learning.
- Create and manage content for the Augmented Human Lab's social media platforms, enhancing brand consistency and visibility.
- Lead the design, content development, and implementation of the website for the Centre for Holistic Inquiry into Lifelong Learning, overseeing all aspects from initial conceptualization to final execution.
Sysco LABS Sri LankaAssociate Service Transition Manager
Aug. 2023 - Mar. 2024Colombo, Western Province, Sri Lanka- Managed IT Service Management (ITSM) platform transitions across multiple locations, employing tools such as Microsoft Project, Confluence, and JIRA to streamline processes and enhance project visibility.
- Developed and executed detailed project plans, risk assessments, and schedules to ensure the alignment with strategic objectives and timelines.
- Acted as a primary liaison for project communications, facilitating stakeholder meetings and providing comprehensive updates to maintain project alignment and transparency.
- Mentored junior project managers and interns.
Sysco LABS Sri LankaSenior Project Lead
Feb. 2021 - Aug. 2023Colombo, Western Province, Sri Lanka- Managed project schedules and facilitated Scrum ceremonies for global ITSM teams, ensuring timely delivery of project milestones.
- Implemented Scrum practices across multiple teams, enhancing productivity and project delivery through targeted workshops and continuous team mentorship.
- Coordinated effectively with stakeholders to prioritize product backlogs, aligning project goals with strategic business priorities for seamless execution.
- Developed comprehensive process documentation to standardize procedures and facilitate consistent implementation across teams, significantly improving project execution and compliance.
- Produced ITSM newsletters, reaching an audience ranging from 1,500 to over 50,000, to disseminate key updates on technology operations and initiatives.
- Analyzed and reported on the performance of ITSM teams, providing valuable insights to the local leadership.
- Assisted local divisional leadership with essential administrative duties, including budgeting and organizing employee engagement activities.
- Managed the internship program for the Platform Services and Digital Infrastructure division, overseeing up to 30 interns in recruitment, onboarding, and performance evaluations.
Creative SoftwareProject Manager cum University Relations Manager
Mar. 2019 - Mar. 2021Colombo, Western, Sri Lanka- Led a Scrum team of 10 developers, facilitating Agile ceremonies and fostering team member development into the Scrum Master role, enhancing project delivery and team agility.
- Developed and managed the product backlog, aligned with business priorities in collaboration with stakeholders and the Product Owner to ensure strategic project direction and execution.
- Spearheaded the design of user interfaces with UX designers to meet precise business requirements, ensuring the delivery of high-quality project outcomes.
- Negotiated contracts, prepared Statements of Work, and managed scope adjustments to ensure clear expectations and compliance with client agreements.
- Proactively identified and resolved project risks, maintaining rigorous adherence to timelines and quality standards, ensuring client satisfaction and project success.
- Cultivated partnerships with 20 universities, significantly expanding the company’s reach and influence in the academic sector through strategic university relations.
- Organized and delivered over 60 outreach programs and talks, greatly enhancing the company's visibility and attractiveness to potential IT student recruits.
- Managed a robust internship program, overseeing the recruitment, onboarding, and evaluation of interns, ensuring they operated at optimal efficiency.
EnnovateTraining Facilitator
Jan. 2018 - Feb. 2019
Sugar LabsGoogle Summer of Code 2017
May. 2017 - Aug. 2017
Creative SoftwareBusiness Analyst
Apr. 2017 - Feb. 2019Colombo, Western Province, Sri Lanka- Served as Product Manager (Business Analyst and Project Manager) for the project 'TrackIT', an HR and Project Management tool, spearheading product strategy and managing projects.
- Led the gathering of requirements, conducted analyses, and created wireframes, focusing on usability and design to effectively meet user and business needs.
- Developed comprehensive software documentation to support consistent application development and streamline maintenance processes.
- Authored Statements of Work, commercial proposals, and technical proposals for new projects and clients. - Managed university collaboration projects, including the establishment of R&D centers with local universities. Drafted and facilitated Memorandums of Understanding (MoM), coordinated lab setups, and recruited student participants, enhancing academic partnerships and fostering innovation.
MillenniumITSoftware Engineering Intern
Jun. 2016 - Nov. 2016
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