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Work Background
Verizon BusinessSenior Client Partner
Jan. 2014 - Dec. 2022· Consistently provided exceptional service, satisfaction and results to multiple Fortune 100 companies
· Continuously developed and expanded relationships at various levels using a consultative approach with Decision Makers, Influencers and Gatekeepers throughout all clients’ business units
· Understood customers’ goals and objectives through research and analyzation of Investor Relations reports, news announcements and other available means and utilized this info to position Verizon’s portfolio of technology solutions and services to help drive customers’ business outcomes
· Negotiated several long-term, multi-million-dollar contracts, new and renewal, with Enterprise clients
· Actively participated in – and led - several ‘Peer Advisory’ groups, developed and designed to channel real-time, candid and honest front-line feedback from the sales organization directly to Senior Leadership
VerizonBusiness Sales Manager
Jan. 2011 - Dec. 2013· Led a team of 7 Account Executives to drive Verizon’s business portfolio within new and existing clients
· Sold multiple solutions to companies across all verticals to help customers meet business needs and goals
· Negotiated and closed dozens of contracts in collaboration with my sales rep, the customer, and various Verizon channels, departments and resources
· Gained crucial skills around people management, motivational strategies, time management, delegation, identifying individual strengths and weakness, developing people, ‘managing up’, and conflict resolution
· Delegated various responsibilities to the appropriate work-groups in order to resolve obstacles, maintain end-goals and maximize customer-facing time
· Ensured team/individuals delivered consistent monthly results across all key performance metrics
· Prioritized growing/developing all team members in an effort to place them on the appropriate career path to position them for future advancement and success within Verizon
VerizonBusiness Account Executive
Oct. 2001 - Dec. 2010· Developed, enhanced and mastered key sales skills including prospecting both new and existing clients, developing relationships, networking, negotiating and closing contracts amongst many others
· Consistently met/exceeded monthly performance goals over 10 years and varying and diverse territories
· Winner of several prestigious performance awards (Presidents Cabinet, Winner’s Circle) earned by the top 5% of sales professionals across the nation
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