N3IT Manager APAC
Feb. 2017 - Sep. 2019Singapore•Responsible for APAC regions complete support and infrastructure management. •Develop and implement Information Technology and Security policy and best practice guides for the organisation according to SOP from different clients -Microsoft, Cisco, Google, IBM, - •Design IT systems and networks ensuring the right architecture and functionality •Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages •Prepare relevant SRM, BCP documents in conformance with Safety Management System (SMS) order •Ensure security of data, network access and backup systems •Act in alignment with user needs and system functionality to contribute to organizational policy •Identify problematic areas and implement strategic solutions in time •Preserve assets, information security and control structures •Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance •Escalation point for RDS and DSS team in need of support •Participate as member of the Global ERT team