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Work Background
KIPP ColumbusLead Teacher
Oct. 2021Columbus, OH Studied resources as directed & presented recommendations on behalf of the school and students Assisted with special projects as assigned, such as facilitating group projects
Received family questions and/or concerns; provided meaningful referral assistance on behalf of the school and family
knowledge of State Standards and Common Core Standards
Acted in accordance with school policy to serve as liaison between the family and school by communicating decisions and delivering recommendations on behalf of all parties
KIPP ColumbusTeaching Fellow
Aug. 2020 - Oct. 2021Columbus, Ohio, United States
Community Properties of Ohio Management ServicesAmeriCorps Manager
Mar. 2018 - Oct. 2019Columbus, Ohio AreaServed as liaison to program participants and AmeriCorps staff Oversaw preparation and/ or internalization of program data reports
Planned & coordinated community education and outreach events
Performed financial accounting duties to ensure grant compliance Conducted prospective candidate interviews and maintain ongoing training calendar
Community Properties of Ohio Management ServicesProperty Manager
Jul. 2016 - Mar. 2018910 E. Broad St. Manage diverse portfolio of 300+ affordable housing units, providing excellent customer service while maintaining strict federally regulated guidelines. Oversaw web/ phone bank intake and resolved general inquiries
Prepared and distributed professional correspondence, report, and other documents
Maintained confidential information
Maintained master calendar documenting all scheduled community outreach and tenant compliance
Community Properties of Ohio Management ServicesLeasing Specialist
Jan. 2016 - Jul. 2016Columbus, Ohio AreaManage leasing department Maintain qualified applicant pool for extensive wait-list
Possess accurate knowledge of property specs and availability
Respond to both online and phone inquiries about affordable housing options within company and throughout city
Develop business relationships within housing network to best serve current residents and prospects
LOWES HOME IMPROVEMENTInstall Sales Department Manager
Jun. 2014 - Jan. 2016Train new hires and established employees on install practices and procedures
Research and document department expenses Maintain industry standard customer satisfaction ratings
Oversee, train and evaluate performance of direct reports
Organize and verify proper filing of customer records
Confirm proper signage for optimal customer viewership and increased sales
Lowe's Home ImprovementInstalled Sales Coordinator
Mar. 2013 - Jul. 2015Responsible for coordinating installed projects with vendors, customers and private contractors
Communicate daily with all involved parties for optimal customer satisfaction
Ability to maintain accurate customer files including contracts and corresponding documents Maintain open lines of communication between customers, vendors and private contractors
Participate in home visits to view completed or in progress projects
Lowe's Home ImprovementLead Cashier
Jan. 2012 - Mar. 2013Supervise 20+ cashiers on training requirements and customer service tasks
Organize front end coverage for customer satisfaction
Set schedules for days off, breaks and lunches
Communicate all cashier concerns with upper management and sales floor associates
Keep abreast of all policy updates and additions while effectively communicating with cashiers
Conduct quarterly meetings
Lowes Home ImprovementAdministrative Office Personnel
Mar. 2007 - Jan. 2012Accurately balances daily store transactions, deposits and receipts
Ensures funds are properly disbursed and handled by cashiers
Demonstrates effective records management skills by producing accurate business records and clear, concise vendor/customer communications Works closely with store managers to research and audit store transactions for accuracy
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