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Work Background
Touché ViagensOperações
May. 2019São Paulo, Brasil
Infinity Business NetworkSupervisor
May. 2018 - Nov. 2018São Paulo e Região, BrasilOffice management, relationship with clients and systems updates - Reception desk and all services related - Responsible for presenting the center and also the services to potential clients - Relationship with clients: managing folders and client service, both internal and external - Internal guidelines and procedures - Office Maintenance: supplies, routines and internal communication - Responsible for the monthly billing - Inspections - Info updates and products register on Open Sev - Open tickets / follow up of requests– Open Sev, First-Tech, Info 360, Locaweb, Prefeitura, DRC Auditing information using Manager/Info360/OpenSev List of Achievement Ensuring the smooth running of an office on a day-to-day basis.
Sciere Tecnologias Educacionais S.A.Business Analyst
Feb. 2016 - Jul. 2016São PauloRelationship with clients, Customer environment management, Validations - Opening and treatment of occurrences - Full participation in release processes and also new functionalities - Monitoring the environment - Internal routines & procedures List of Achievements Platform releases, customer support standard process and reduction of calls
WittelAccount Manager
Aug. 2014 - Feb. 2015São PauloRelationship with clients, Customer management and Mapping Opportunities - Customer support & visits together with the engineering team - Full participation in the processes of pitches and auctioning - Commercial proposals and monitoring - Internal routines and procedures - Managerial reports - Corporate client contracts and control List of Achievements Tim Brasil IT - Maintenance and expansion of the network assets
ItaltelAccount Manager
Feb. 2011 - Jul. 2014São Paulo e Região, BrasilRelationship, Mapping Opportunities, Customer Management, Account Planning and Business proposals - Elaboration of proposals with taxes for both national or imported products - Customer support & visits together with the engineering team - Full participation in the processes of competition and auctioning - Commercial proposals and monitoring - Internal routines and procedures - Register and conference of Purchase Orders - Managerial reports -Control of Corporate Client contracts List of Achievements UC Tim Brasil Corporate – Sold an IP Telephony project, and a renewal of Support and Maintenance of the Network Assets.
Slice-TIInside Sales
Oct. 2010 - Jan. 2011São Paulo- Client prospection - Register & follow up of opportunities
BrasoftwareSales Representative
Jan. 2010 - Jan. 2010São PauloRelationship and Mapping Opportunities - Cliente Management - Account Planning - Commercial Proposals - Promoting Software Advisory Sales
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