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Work Background
PATCAMOperations/Project Manager
Feb. 2024London Area, United Kingdom
PATCAMOperations Project Manager
Feb. 2024London Area, United Kingdom
The Box StudioStudio Manager & Head of Events
Apr. 2023 - Mar. 2024London, England, United KingdomOversaw, managed and executed multiple high-impact projects, including professional photo shoots, engaging podcasts, and unforgettable live EP release parties. From coordinating production schedules to ensuring seamless execution, I created an environment where artists, photographers, and content creators could thrive. My role encompassed everything from set design and technical setup to artist relations and event logistics, ensuring each project delivered both creative excellence and operational efficiency.
The Common Sense NetworkSports Writer
Jun. 2020 - Sep. 2022
New Wine InternationalCreative Operations/Project Manager
Dec. 2018 - Nov. 2019London, United KingdomActing as the central point of contact for all third party engagements, producing high quality briefs, demonstrating excellent written communication, logistic planning and reporting skills
Aiding the international creative director in event planning and equipment procurement
UrbanCustomer Service Representative
Apr. 2018 - May. 2019London, United KingdomAs a Customer Service Representative at Urban, I delivered exceptional support, resolving inquiries efficiently and enhancing user experiences. I handled bookings, resolved disputes, and assisted therapists and clients, ensuring seamless service. My proactive problem-solving and communication skills boosted customer satisfaction, streamlined operations, and contributed to Urban’s reputation for excellence. Based on the measured Customer Experience metrics, assessed as one of the top 3 agents.
It's Round and It's WhiteFreelance Writer
Dec. 2016 - Jun. 2019As a writer, I’ve published 120+ articles, covering controversial topics and other areas of interest, recent matches, and major events, sparking debate and engagement. My analysis and insights have garnered thousands of views, providing fans with in-depth commentary and thought-provoking discussions on the game’s biggest moments and storylines.
AccountagilityAssistant Project Manager
Aug. 2016 - Jul. 2017London, GroßbritannienSimultaneously led ¾ projects (both internal/client projects), using the RAG model for project reporting, monitoring project progress and resource management activities
Rewrote the end to end project management documentation, which was then adopted as company documentation
Communicating and following up with clients
Assisting with Office Management
Spitalfields MusicFestival Assistant
May. 2015 - Jun. 2015London, GroßbritannienAdministrative work, including organization of artist's schedules
On-the-job box-office training, shadowing event managers
Stewarding numerous events at venues within Tower Hamlets, constant face-to-face interaction with paying customers
Assisting in the transportation and delivery of items integral for artist's rehearsals and performances
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