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Work Background
Lockstep Technology GroupSenior System Engineer
Oct. 2023Atlanta, Georgia, United States𝙇𝙤𝙘𝙠𝙨𝙩𝙚𝙥 𝙞𝙨 𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙙 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙋𝙧𝙤𝙫𝙞𝙙𝙚𝙧, 𝙨𝙪𝙗𝙨𝙞𝙙𝙞𝙖𝙧𝙮 𝙤𝙛 𝙍𝙚𝙣𝙤𝙫𝙪𝙨 𝘾𝙖𝙥𝙞𝙩𝙖𝙡 𝙋𝙖𝙧𝙩𝙣𝙚𝙧𝙨. ▪ Provided expert-level support and strategic guidance for multiple client environments, ensuring stability, security, and efficiency across diverse infrastructures.
▪ Led numerous SCCM initiatives, including installations, side-by-side and in-place upgrades, and seamless Intune integrations to modernize endpoint management.
▪ Optimized patch management by configuring and fine-tuning Automatic Deployment Rules (ADRs), significantly improving update compliance and reducing security risks.
▪ Conducted Active Directory assessments, identifying and resolving misconfigurations while designing secure and scalable AD environments, including upgrades, hardening, migrations, and domain consolidations.
▪ Led comprehensive GPO audits and cleanup efforts, eliminating redundant and conflicting policies to improve system performance, security posture, and administrative efficiency.
▪ Designed and implemented Always On VPN solutions, enhancing secure remote access for client organizations.
▪ Built and optimized RDS farms with Web Client, ensuring seamless remote access and high availability.
▪ Integrated Entra MFA for multiple clients, improving identity security while balancing user experience.
▪ Developed and maintained internal PKI infrastructures, ensuring proper certificate issuance, renewal automation, and adherence to security best practices.
Fox CorporationSenior System Engineer
Mar. 2023 - Jul. 2023Los Angeles, California, United States𝘍𝘰𝘹 𝘊𝘰𝘳𝘱 𝘪𝘴 𝘢 𝘨𝘭𝘰𝘣𝘢𝘭 𝘮𝘦𝘥𝘪𝘢 𝘤𝘰𝘮𝘱𝘢𝘯𝘺. 𝘐𝘵 𝘱𝘳𝘰𝘥𝘶𝘤𝘦𝘴 𝘢𝘯𝘥 𝘭𝘪𝘤𝘦𝘯𝘴𝘦𝘴 𝘯𝘦𝘸𝘴, 𝘦𝘯𝘵𝘦𝘳𝘵𝘢𝘪𝘯𝘮𝘦𝘯𝘵, 𝘢𝘯𝘥 𝘴𝘱𝘰𝘳𝘵𝘴 𝘤𝘰𝘯𝘵𝘦𝘯𝘵. ▪ Led a large-scale cleanup and reconfiguration initiative to optimize the security and performance of thousands of applications and connectors across Akamai EAA and Cloudflare Zero Trust platforms.
▪ Reduced the total number of unnecessary applications and connectors by 30% through a rigorous review and decommissioning process, resulting in improved security posture and enhanced resource allocation.
▪ Developed custom API scripts to automate the renaming of applications according to the company's new naming conventions.
▪ Efficiently updated over 1500 applications, ensuring uniformity in naming, and reducing potential user confusion by 95%. This standardized approach streamlined application management and enhanced overall system organization.
AllegionSenior Systems Engineer
Jul. 2022 - Dec. 2022Indiana, United States𝘈𝘭𝘭𝘦𝘨𝘪𝘰𝘯 𝘪𝘴 𝘵𝘩𝘦 𝘱𝘢𝘳𝘦𝘯𝘵 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘧𝘰𝘳 𝘴𝘦𝘷𝘦𝘳𝘢𝘭 𝘱𝘩𝘺𝘴𝘪𝘤𝘢𝘭 𝘴𝘦𝘤𝘶𝘳𝘪𝘵𝘺 𝘣𝘳𝘢𝘯𝘥𝘴, 𝘯𝘢𝘮𝘦𝘭𝘺 𝘚𝘤𝘩𝘭𝘢𝘨𝘦 𝘓𝘰𝘤𝘬 ▪ Led and managed the disaster recovery reconciliation and expansion project, responsible for overseeing the seamless integration of multiple sites into a centralized backup and disaster recovery plan using Veeam technology.
▪ Identified key areas where Veeam products should be expanded and identified bottlenecks where sites were struggling to offload data to secondary locations.
▪ Implemented a unified Veeam backup and disaster recovery strategy across 35 sites globally, streamlining data protection procedures and minimizing potential data loss risks utilizing a mix of on-prem and cloud technologies.
▪ Designed the hardware, OS, and networking requirements for hardened local Linux repositories, and built a script to automate the installs.
▪ Designed and built a robust Infrastructure as Code (IaC) system utilizing Puppet to address patch management challenges encountered with SCCM / WSUS and to modernize configuration compliance.
▪ Led the tech refresh efforts for 3 on-premises datacenters by building Microsoft Hyper-V clusters and integrating them with Dell EMC Storage Area Network (SAN) solutions.
Encompass Digital Media, Inc.Senior System Engineer
Mar. 2021 - Jul. 2022Atlanta, Georgia, United States𝘌𝘯𝘤𝘰𝘮𝘱𝘢𝘴𝘴 𝘋𝘪𝘨𝘪𝘵𝘢𝘭 𝘔𝘦𝘥𝘪𝘢 𝘪𝘴 𝘢 𝘔𝘢𝘯𝘢𝘨𝘦𝘥 𝘚𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘗𝘳𝘰𝘷𝘪𝘥𝘦𝘳 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘉𝘳𝘰𝘢𝘥𝘤𝘢𝘴𝘵 𝘢𝘯𝘥 𝘋𝘪𝘨𝘪𝘵𝘢𝘭 𝘛𝘦𝘭𝘦𝘷𝘪𝘴𝘪𝘰𝘯 𝘐𝘯𝘥𝘶𝘴𝘵𝘳𝘺 ▪ Primary authority on Windows platform systems and licensing, providing expert guidance and support to the Broadcast and Digital Operations Divisions.
▪ Principal domain services and identity and access management architect for a new client's datacenter build, overseeing the design and implementation of critical infrastructure components and access policies.
▪ Spearheaded the design and successfully implemented a scalable and fault-tolerant hyper-converged infrastructure, combining compute and storage resources into a unified platform leveraging Microsoft Storage Spaces Direct (S2D) technology, to support corporate resources in the new datacenter.
▪ Collaborated with the Information Security and Global Interconnect teams to ensure strict adherence to Trusted Provider Network rules and guidelines.
▪ Leveraged Single Sign On, LDAP, and SAML technologies to successfully concentrate Identity and Access Management of the entire datacenter into Active Directory utilizing GPOs, Security Groups, and Managed Service Accounts
▪ Designed and deployed a comprehensive zero-trust architecture utilizing Akamai Enterprise Application Access (EAA), to enable secure and granular access to critical resources and applications.
▪ Designed and successfully implemented a highly redundant and scalable Remote Desktop host farm to provide secure access to corporate resources. Achieved significant cost savings by eliminating the need for two computers at each desk for every broadcast engineering user.
▪ Identified an opportunity to centralize Remote Monitoring and Management (RMM) across the enterprise utilizing Splunk. Achieved $1 Million+ in direct and indirect cost savings by eliminating licensing and training expenses associated with maintaining multiple RMM and SIEM solutions.
Southern States LLCSenior System Engineer
Jan. 2018 - Jan. 2021Hampton, Georgia, United States𝘚𝘰𝘶𝘵𝘩𝘦𝘳𝘯 𝘚𝘵𝘢𝘵𝘦𝘴 𝘮𝘢𝘯𝘶𝘧𝘢𝘤𝘵𝘶𝘳𝘦𝘴 𝘩𝘪𝘨𝘩 𝘷𝘰𝘭𝘵𝘢𝘨𝘦 𝘴𝘸𝘪𝘵𝘤𝘩𝘦𝘴 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘶𝘵𝘪𝘭𝘪𝘵𝘺 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺. ▪ Second-in-command of IT, playing a pivotal role in shaping and implementing the overall vision for the organization, aligning technology initiatives with business goals and objectives.
▪ Increased operational stability and improved data flow for business critical applications like SolidWorks, AutoCAD, File Servers, SQL, and ERP solutions.
▪ Successfully automated a wide range of tasks utilizing SCCM, reducing helpdesk’s reliance on manual processes by 80%.
▪ Led the design and implementation of a comprehensive technology refresh initiative, upgrading the entire datacenter infrastructure. ▪ Orchestrated the procurement and deployment of new hardware and software solutions. This included building a new Hyper-V cluster on top of an all-flash SAN, and configuring new SAN and core switches
▪ Created and implemented a cost-effective disaster recovery (DR) plan by rebuilding the existing cluster and SAN to serve as an off-site replication target. Developed policies and procedures for mission-critical application resiliency and implemented regular testing of workload shifting to the offsite systems.
▪ Spearheaded the evaluation and selection process of antivirus and intrusion detection software for email and network connected systems. Strengthened the organization's defense against cyber threats, reducing the risk of malware and unauthorized access.
▪ Analyzed existing procurement practices, identifying inefficiencies and areas for improvement to optimize technology acquisition. Developed strategic partnerships with technology vendors, negotiating favorable terms and discounts to maximize cost savings. Achieved a 40% reduction in technology purchase costs, significantly lowering the organization's overall IT expenditure.
Keystone TechnologiesIT Contractor / Systems Engineer
Jan. 2006 - Jan. 2019Dallas, Georgia, United States𝘒𝘦𝘺𝘴𝘵𝘰𝘯𝘦 𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘪𝘦𝘴 𝘪𝘴 𝘢 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘤𝘰𝘯𝘴𝘶𝘭𝘵𝘪𝘯𝘨 𝘧𝘪𝘳𝘮 𝘵𝘩𝘢𝘵 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘤𝘰𝘯𝘵𝘳𝘢𝘤𝘵 𝘐𝘛 𝘢𝘯𝘥 𝘪𝘯𝘧𝘳𝘢𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘢𝘴 𝘸𝘦𝘭𝘭 𝘢𝘴 𝘯𝘦𝘵𝘸𝘰𝘳𝘬 𝘢𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘰𝘯 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴. ▪ Specialized in analyzing networks and client needs, then recommending and designing cleanup and reorganization of network assets. Completed multiple PC, server, and network refresh projects.
▪ Designed and built networks for small business and corporate clients, including industrial complexes ranging from 100K to 400K square feet.
▪ Operated in an IT Analyst capacity for several clients, studying workflow and process automation, and making recommendations based on best practices.
▪ Led virtualization and application management strategies as a Microsoft System Center Administrator, focusing on SCCM and SCVMM.
▪ Redesigned the imaging process for streamlined operations and improved inventory management.
▪ Standardized machine deployment by role, reducing used inventory overhead.
▪ Reconfigured network hardware for easy serviceability and identification.
▪ Worked with several healthcare organizations, and am familiar with regulatory compliances such as NIST, HIPAA, and PCI DSS.
▪ Supported many robotic tape Libraries, including IBM’s TL4000 series and Sun / StorageTek’s SL8500 series.
▪ Have provided break/fix and rack/stack/buildout support for several clients with presence in some of the largest colocation centers in Georgia, including Level 3, Peak 10, Core Scientific, Equinix, and QTS.
▪ Redesigned a vast printer network and included install automation to provide ease of use, greater flexibility, and eliminate routine “printer install” service tickets when users were relocated around the office for an organization that did not wish to have a print server on site.
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