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Work Background
JCPenneyChief of Staff, Director of Programs and Change Management
Mar. 2022Dallas, Texas, United StatesMulti support role with a team of 4, managing projects, problem-solving, advising the CHRO, and overseeing multiple functions. ●Chief of Staff - works closely with the CHRO and Human Resource Leadership Team (HRLT) to assist with essential obligations that allows the focus on key decision-making for the function. Assists CHRO in anticipating and averting problems and adding value to the CHRO's vision.
●HR4HR Partner - Partner with various HR leaders and associates, providing human resources guidance in the areas of associate engagement, talent selection, new hire onboarding, leader assimilation, associate relations, performance management and more.
●HR Budget Director - Oversee HR budget planning and forecasting for $38.5M budget. Provides guidance to HR functions to ensure financial processes are aligned. Identifies & flags potential financial and budgetary risks. Responsible for the management/payment of HR contracts & invoices.
●Director of Programs Management - Responsible for coordination of HR programs & strategic initiatives mapped to business objectives to improve organizational performance. Maintain Project Management best-practices and processes, creating tools to facilitate a consistent, repeatable approach of governing and monitoring progress throughout the project lifecycle. o Change Management - Lead and support function change initiatives by ensuring change efforts meet the business objectives through maximizing associate and leader engagement, successful adoption of new behaviors, new systems and technology. Lead change management activities by leveraging change management methodology, process and tools to create strategies to support adoption of the changes required by a project or initiative.
Dress for Success DallasChief Executive Officer
Jan. 2021 - Jan. 2024Dallas-Fort Worth MetroplexProvided thoughtful and visionary executive leadership that was inclusive, transparent, and empowering in a manner that supported and guided the organization’s mission as defined by the Board of Directors.
●Responsible for the overall impact of Dress for Success Dallas on the community, with particular emphasis on increasing its capacity to drive the impact agenda. Worked closely with the Board to craft and adapt the strategy to achieve the increased impact, including raising the funds to support it. ●Establish and built relationships with top leaders in the community. Oversaw the day-to-day operations of the organization and ensured its overall successful long-term operation.
●Organized, motivated, and mentored internal team leaders to strategically grow the organization’s impact, programs, and fundraising to effectively fulfill the mission. Directly supervised Senior Leadership and established individual goals. ●Drove key results in fundraising, identified, cultivated and solicited prospective donors and key leaders of prospective new corporate partners to leverage personal and professional contacts and relationships into fundraising opportunities. Promoted a culture of fundraising in the organization, both at the staff and board level. ●Managed the organizations budget and ensured a financially viable, sustainable organization with the resources to meet current and projected program growth.
hrQSr. Managing Consultant
Oct. 2018 - Apr. 2022Dallas/Fort Worth AreaProvided global management of Human Capital roadmap including cross-program strategic planning, sequencing, and project life cycle execution. Delivered expertise in strategizing, designing, building, implementing, and optimizing initiatives to move business’s forward. Managed client and stakeholder relationships, advising on organizational change management, talent management, organizational design and workforce planning strategies in preparation for business transformations. ●Built client relationships that result in revenue and profitability growth while maintaining a high-quality service to clients. ●Managed $1.5M+ project budgets. Tracked deliverables of cross-functional teams, ensuring timely completion of critical milestones in high-paced environments. Reported regularly to stakeholders and Senior Management via program dashboards and status review meetings.
●Applied detailed knowledge of organizational procedures to make independent decisions and served as a credible resource for the senior management team. Executed the client's objectives, goals, and processes through frontline coaching.
●Provided decisive, proactive leadership in transitioning strategy into tactical plans for project initiatives.
●Drove organizational alignment for complex business transformations through capability building and change impact mitigation activities required to prepare the workforce for transition to new processes.
●Performed Professional Employer Organization (PEO) consulting services providing specialized payroll, employee benefits, and HR skills to small & large businesses.
●Worked as the Interim Director of HR. Daily responsibilities include: oversight of compensation and benefits, working with international based resources, reporting directly to the CEO of the company, and assisting in the implementation of new HR systems.
DeloitteSr Human Capital Consultant
Aug. 2015 - Oct. 2018Dallas/Fort Worth AreaProvided global management consulting within the Human Capital practice. Provided strategic and tactical direction helping shape the change vision for organizations in support of Workday, SAP, Oracle and Integrated Eligibility implementations. Delivered specific expertise in organizational design, technology adoption, and client relationship management.
●Lead and managed project teams that delivered high value services and results that met the determined timeline and budgetary targets. Defined processes and tools best suited to each project to create detailed project plans and schedules.
●Directed the planning, development and delivery of Organizational Change Management initiatives and deliverables to enable change readiness and support the transition to the organizations target state. ●Identified new business opportunities for organizations to secure new projects from existing clients.
AccentureHR Management/Strategy Consultant
Feb. 2012 - Aug. 2015Dallas/Fort Worth AreaProvided Management consulting services worldwide working with companies and governments to achieve high performance by combining broad and deep industry knowledge with functional capabilities to provide services in Strategy, Customer Relationship Management, Operations, Training, Risk Management, Sustainability, and Communications. ●Provided strategic and tactical direction and leadership to assist in shaping the change vision for all aspects of Organizational Change Management in support of Workday, SAP and PeopleSoft implementations, to ensure standardized and streamlined HR/Payroll services for organizations. ●Manages scope, work plan and progress tracking for the overall Organizational Change Management work effort; collaborated with program leadership and other project leads to manage dependencies and timelines.
Ingersoll Rand Residential SolutionsSr. Human Resource Manager/Site Leader
Mar. 2011 - Feb. 2012Tyler, Texas AreaProvided direct HR leadership and support to Engineering, IT, Finance, Sales, HR and Legal departments. Worked collaboratively to develop and implement organizational capability strategies, identify critical change opportunities, and build talent pipelines across the organization.
●Applied human resources tools and processes across the organization to ensure the appropriate people, processes and structures were in place to achieve business results. Developed and implemented recruiting and hiring strategies utilizing internal talent and external resources
●Analyzed performance management, personal development and human resource plans; develop and implemented appropriate training and development opportunities to meet individual and organizational needs.
DeVry UniversityRegional Human Resource Business Partner
Jul. 2008 - Feb. 2011Dallas/Fort Worth AreaProvided effective leadership in Human Resources to deliver results in areas of Employee Relations, attracting and developing talent, and organizational change in Midwest and Northeast DeVry locations. Partnered with leadership team members to execute initiatives and projects designed to achieve strategic business plan while actively driving business results. ●Facilitated activities and strategies related to change management to deliver necessary business results.
●Provided coaching and mentoring to managers and supervisors on effective people leadership and change management.
●Delivered effective training and development programs designed to increase employee capabilities and growth.
True.comHuman Resources Director
Oct. 2006 - Jun. 2008Provided leadership and expertise for the following Human Resource functions: employee relations, compensation, employee engagement practices, training, leadership development and coaching, organizational change and communications. Advised and facilitated people management, career & training development, and implemented programs which fostered sound employee relations and engagement.
Empire TodayRegional Human Resources Director
Oct. 2003 - Oct. 2006Chicago, Illinois, United StatesOperated as a business partner to the corporate leadership to drive the people agenda across the territories by spending time in their businesses, understanding their structure, markets and challenges. ●Responsible for senior management succession and leadership planning, and worked with senior management to establish a robust management succession plan
●Created and executed talent acquisition and employee development strategies ●Provided coaching and counseling to employees in areas such as management development, conflict resolution and career development
●Assisted senior management in the development of solutions through organizational development and cultural and process-oriented perspectives
●Worked closely with other department heads and supported recruitment, competence development & performance management initiatives, and assisted in carrying out their responsibilities on personnel matters.
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