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Work Background
Five9Senior Engagement Analyst
Mar. 2022Colorado, United States
VerizonBid Manager
Dec. 2019 - Mar. 2022Responsible for project management of professional proposals in response to, complex, customer Requests for Proposals/Quotes/Information/Offers, etc. Manages virtual teams of numerous internal and external stakeholders to produce a comprehensive solution tailored to address the customer’s requirements. Responsible for leading and managing the entire lifecycle of the project response process. The primary deliverable includes a professionally produced proposal response document. Currently manages multiple Enterprise and Global projects a month. Focused on meeting and exceeding the clients’ goals with strong communication and Project Management skills. Responsibilities:
• Responsible for building relationships within different organizations of Verizon.
• Analyze clients scope of technical solution requirements
• Conduct a key customer issue analysis
• Following a thorough analysis and assessment create a compliance matrix, project timeline and complete a Global Project Workbook
• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines. • Delegating tasks on the project to employees and or departments that are best positioned to complete them. • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions are completed on time. • Communicating with executives to keep the project aligned with their goals. • Performing quality control on the project throughout development to maintain the standards expected from beginning to end.
• Adjusting schedules and targets on the project as needs or financing for the project change.
VerizonClient Executive
Aug. 2016 - Oct. 2021Lone Tree, COAshley Smith (Ashley Pacheco-Ferguson) Ashley is a Client Executive with Verizon with in the VBG group. Ashley moved over to Verizon from XO Communications following XO’s acquisition by Verizon in 2018. She currently manages a billing base of $2 million dollars a year. Ashley is focused on growing her base with new logos and up selling her current clients well maintaining her current revenue. Ashley manages large projects well leading multiple people from other departments and organizations. With Ashley’s drive to further her career was accepted into the Women of the World (WOW) program for the 2019/2020 class. She loves to volunteer her time at Children’s Hospital of Colorado and multiple youth sports organizations.
XO CommunicationsEnterprise Account Manager
Aug. 2016 - Dec. 2019Greater Denver AreaAs a Sr. Corporate Account Manager I am responsible for expanding existing market share with customers by expanding my portfolio of products and services. My goal is to build strong relationships with my current and future clients; by understanding their needs and helping expand their business by utilizing the latest in Telecommunications.
CenturyLinkSr. Corporate Account Manager
Jun. 2013 - Jul. 2016Greater Denver AreaAs a Sr. Corporate Account Manager I am responsible for expanding existing market share with customers by expanding my portfolio of products and services.
BBVA CompassSr. Financial Sales Consultant
Nov. 2003 - Dec. 2008Parker, CoManage weekly on-sites to stimulate business. Opened new accounts and processed and closed loans. Partnered with specialty lending manager to increase loan volume and built relationships with local businesses to provide additional benefits to their employees. Provide additional information with flyers and broachers for monthly branch product marketing, along with cold calls
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