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Work Background
Associate Solution Engineer
SnowflakeAssociate Solution Engineer
Apr. 2024Denver, Colorado, United States
Solutions Sales Engineer
SisuSolutions Sales Engineer
Jun. 2023 - Oct. 2023Impacted by layoffs in October 2023 (acquired by Snowflake) • Acted as sole pre-sales Solutions Engineer on GTM team leading proof of concept evaluations for Sisu’s exclusive Looker decision intelligence extension • Developed new demo flow process from whiteboard to implementation highlighting feature-based “wow” moments designed around key early-stage discovery questions in first 90 days • Collaborated across internal teams to troubleshoot and enhance private preview solution
Sales Engineer, Enterprise
FivetranSales Engineer, Enterprise
Mar. 2023 - Jun. 2023Denver, Colorado, United States• Delivered three to four in-depth platform demonstrations per week to prospective clients highlighting key differentiators and illustrating specific use cases meeting cross-team data needs • Stewarded 12+ prospective client POC trials per month as hands-on technical expert for all Fivetran connectors including SaaS applications, databases, flat files, cloud functions, and more • Diagnosed and corrected connectivity and networking issues with in-trial prospects to establish healthy data pipelines when utilizing advanced connection methods including reverse SSH tunnels, VPNs, and AWS/Azure PrivateLink • Implemented and oversaw six multi-month POC engagements with prospective and existing clients trialing Fivetran’s Local Data Processing (previously HVR) offering to deliver self-hosted, high volume data replication at near real-time speeds • Hosted two Hands-On Labs guiding 30 active customers in each session through the process of installing, deploying, and connecting dbt for advanced data transformations via Fivetran • Earned certification in Linux Command Line through Udemy and completed AWS Cloud Practitioner Essentials course as part of self-instruction regiment to reduce ramp time
Sales Engineer, Commercial
FivetranSales Engineer, Commercial
May. 2022 - Mar. 2023Denver, Colorado, United States
Director, Technical Account Management
Viant TechnologyDirector, Technical Account Management
Dec. 2021 - Apr. 2022Denver, Colorado, United States
Manager, Technical Account Management
Viant TechnologyManager, Technical Account Management
Jan. 2021 - Dec. 2021Denver Metropolitan Area• Managed team of four Technical Account Managers responsible for oversight of all measurement and attribution engagements for key accounts including Activision, Airbnb, Discovery Networks, New Balance, Nissan/Infiniti, and more • Developed custom insight analyses for key measurement clients utilizing Google Cloud workflow automation tools and advanced, multi-step SQL logic to deliver client-ready dashboards in Tableau, Google Data Studio, TapClicks, and other visualization platforms • Grew Technical Account Management team from two to four TAMs in 18 months to support growing Sales team following Viant’s IPO in February 2021 • Consulted on all development stages of revamped Multi-Touch Attribution measurement offering including key pathway logic considerations, client feedback gathering, project management, and training material creation • Directed major sales training efforts around Viant’s measurement solutions comprised of two eight-week knowledge sharing series which are now core tenets in onboarding process for all new sales team members • Prototyped and developed CTV cross-device conversion offering which informed backend attribution engine that powered all attribution reporting released in 2020 and beyond
Lead Technical Account Manager, Technical Solutions
Viant TechnologyLead Technical Account Manager, Technical Solutions
May. 2019 - Jan. 2021Greater Chicago Area• Led team of Technical Account Managers in a player-coach role, acting as primary points of contact for over 50 measurement clients accounting for over $60 million in revenue • Coproduced, with Director of Sales Engineering, proposal for new team structure uniting three key teams under one organization, Technical Solutions • Revitalized limited Statement of Work process and requirements ensuring transparent and congenial cooperation between all parties involved with custom measurement engagements • Established best practices for day-to-day and overall Technical Account Management responsibilities, inter-team communication, and processes in collaboration with key stakeholders on Delivery, Sales Engineering, and Platforms Solutions teams
Technical Account Manager
Viant TechnologyTechnical Account Manager
Jan. 2018 - May. 2019Chicago, Illinois• Acted as sole Technical Account Manager within Viant’s Sales Engineering team which is responsible for custom solutions development around media activation and measurement • Managed all major onboarding processes including provisioning, hands-on training, and troubleshooting for eight key clients utilizing Viant’s proprietary Data Lake Platform (DLP) and technology • Created comprehensive training documents used by numerous internal teams including a DLP pitch script for Sales management, a set of guides related to Viant’s insights and measurement tools, and a step-by-step handbook for activating multi-touch attribution engagements of the highest complexity • Collaborated with Sales and Customer Success teams to produce three to five custom reports per week as well as extensive quarterly business reviews for qualifying clients • Developed and maintained official documentation within Viant’s online Knowledge Base for all offerings and resources related to the Data Lake Platform
Account Service Representative
National CineMedia (NCM)Account Service Representative
Apr. 2016 - Jan. 2018Greater Chicago Area• Served as primary client contact upon deal closes, engaging all teams including research, inventory analysis, creative, and more to handle all client requests regarding on-screen and digital campaigns • Oversaw all levels of execution for several highly complex campaigns involving lobby activations, custom creative development, and first-to-market activations for key advertisers • Engaged in all stages of sales process including prospecting, research, proposal development, negotiation, and relationship building to help drive revenue towards annual Midwest goal • Facilitated creation of historical investment reports ahead of negotiations between NCM executive management and key agency officers to secure a major upfront agreement for 2018
Supervisor, Digital Activation
Mediavest | SparkSupervisor, Digital Activation
Oct. 2015 - Apr. 2016Greater Chicago Area• Acted as primary programmatic specialist across several of SMG PM’s key accounts including Ally Bank, MAM Baby, China Eastern Airlines, ESPN, Aer Lingus, MSL Group, and more • Directed day-to-day activity for several clients, managing teams of two to three associates to deliver on various goals including awareness lift, direct-response ROI, and creative engagement • Supervised strategic planning and execution of multiple proof-of-concept campaigns, implementing self-serve and managed service DSP activations for e-commerce and public relations clients • Managed annual planning process for MAM Baby’s 2016 digital investment including strategic planning, negotiation, and activation of both awareness and conversion-focused tactics
Senior Digital Associate, Ally Bank
Spark FoundrySenior Digital Associate, Ally Bank
May. 2014 - Oct. 2015Greater Chicago Area• Spearheaded Ally shift to internal DSP in March 2015 and managed self-service platform • Activated all Ally programmatic campaigns, managing budgets ranging from $300,000 to $1,500,000 per month, while generating over $900,000 in profit in 2015 • Optimized three to five always-on campaigns on a weekly basis utilizing a proprietary multi- touch attribution model and advanced analytics dashboard • Implemented five major processes focused on media planning, campaign optimization, and budgeting across multiple clients to achieve greater workflow efficiencies • Assisted with and presented on multiple new business pitches including three business wins
Digital Associate, Microsoft
SMG Performance MarketingDigital Associate, Microsoft
Jul. 2013 - May. 2014Greater Chicago Area• Developed and delivered complete media plans to clients within 48 hours following briefings • Coordinated with strategy, operations, and creative teams to activate campaigns averaging $3,000,000 in spend delivering eCPCs under $5.00 • Provided holistic performance reporting and data to clients on a daily basis
Undergraduate Associate - Eye Tracking & Usability Testing
Miami UniversityUndergraduate Associate - Eye Tracking & Usability Testing
Sep. 2012 - Dec. 2012• Coordinated with professors to conduct tests for market research and usability classes • Directed eye-tracking tests to understand and display user experiences when browsing client websites and print advertisements • Analyzed data from eye-tracking tests focusing on specific areas of interest and interaction
Project Leader - Senior Capstone - Interactive Media Studies - TecnoConect.com/Invennovations.com
Miami UniversityProject Leader - Senior Capstone - Interactive Media Studies - TecnoConect.com/Invennovations.com
Aug. 2012 - Dec. 2012Miami University• Directed marketing, design, development, and copywriting teams to efficiently complete each phase of client project including logo creation, market research, and website coding • Organized all project materials to develop the process book for final client deliverable • Presented usability and search engine optimization findings and recommendations based on numerous eye-tracking tests and SEO research
Web Design, Social Media, & Marketing Coordinator
LectureLinxWeb Design, Social Media, & Marketing Coordinator
May. 2012 - Jan. 2013New Haven, Connecticut Area
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