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Work Background
TechStory CreativeCEO and Chief Narrative Architect
Mar. 2025United StatesOrganizational Change Management Consulting focused on helping executives achieve their Strategic Technology Transformations through a combination of branding, marketing, change management, stakeholder communication, ghost writing, and business storytelling aligned to technology roadmaps, execution plans, and business case realization.
LFTD LLCOwner and CEO
May. 2023United StatesReal Estate Investing
MilliporeSigmaGlobal Head of Sales Enablement PMO
Jan. 2018 - Dec. 2022Burlington, Massachusetts• Developed multi-year program vision, secured C-level financial approval, and achieved ROI.
• Designed governance structures, aligned execution models, and major change management initiatives as well as continuous improvement process. • Strengthened multidisciplinary collaboration, managed strategic vendor/partner contracts, and executed executive stakeholder communication.
• Led Sales Enablement definition, strategy development, execution plan, and new operating model creation. • Directed teams of 5-60, managing project portfolios of €5M–€8M annually with 2000+ global stakeholders. • Increased CRM daily active users by 513% (1500 to 9200) in 3 years, covering 90% of Sales and Marketing.
EMD Serono, Inc.Head of Global BT Healthcare Digital Ideation and Business Development
Jan. 2016 - Dec. 2018Burlington, Massachusetts, United States• Expanded digital presence across geographies using emerging and incubating technologies.
• Introduced 5-year organizational and incentive model changes with year-one implementation success.
• Hired and developed senior staff, formalized request management, and managed €4M in budgets.
• Cultivated partnerships with digital incubators and startups for internal commercialization.
EMD Serono, Inc.Global Head, Marketing Systems and eBusiness
Jan. 2014 - Dec. 2016Burlington, Massachusetts, United States• Advised global franchise executives on strategic technology planning (budgets: €4M–€10M).
• Spearheaded an innovative physician support platform in partnership with Fertility Franchise showcased at Salesforce Dreamforce 2015.
• Directed technology implementations for internal portals for users across 68 countries, external web offerings / apps for customers, and led team development.
MilliporeSigmaHead of Information Management IT, BioScience and Process Solutions
Jan. 2010 - Dec. 2014Burlington, Massachusetts, United StatesA• Guided strategic technology planning for Life Science BU’s (budgets: €2M–€4.5M).
• Led integration efforts for five of nine major programs during Millipore’s acquisition by Merck KGaA, as well as due diligence for acquisitions as the IT advisor.
• Delivered platform implementations (R&D and Commercial) across 58 countries while fostering team growth.
MilliporeSigmaDirector, Customer Data, Governance, and Reporting
Jan. 2010 - Dec. 2010Burlington, Massachusetts, United States• Established customer master data governance and cross-sector roles for data owners and stewardship.
• Revitalized sales performance reporting aligned with master data models and approved by Sales and Finance executives.
Takeda OncologyDirector – Commercial and Business Systems
Jan. 2004 - Dec. 2009Cambridge, Massachusetts, United States• Led technology solutions for commercial and medical business areas, including CRM, Customer Master data, Promotional Materials, Grants, and KOL management. • Advised senior executives in Commercial Operations, Sales, Marketing, Medical, and Patient Advocacy on strategic technology planning (budgets $.7M – $7M). • Built and scaled team comprised of developers, analysts, and project managers to support business growth.
Takeda OncologySenior Information Technology Project Manager
Jan. 2000 - Dec. 2004Cambridge, Massachusetts, United States• Delivered Takeda’s first digital New Drug Application submission, earning the Outstanding Contributor award.
• Established System Development Lifecycle models for Computer System Validation • Established Data Center Strategy, including disaster recovery plans.
• Managed IT infrastructure and enterprise software projects, including Microsoft Active Directory, OS upgrades, and email/calendaring migration.
Takeda OncologySenior System Engineer Team Lead
Jan. 1996 - Dec. 2000Cambridge, Massachusetts, United States• Implemented $7.5M in equipment to support high growth, additional real estate, and acquisitions.
• Introduced new procedures, tracking tools, and proactive alert systems.
• Headed telecommunications, networking, and cybersecurity team
The Info GroupRegional Sales Representative – Software
Jan. 1995 - Dec. 1996Framingham, Massachusetts, United States
Chestnut Hill RealtyTelecommunications Consultant
Jan. 1994 - Dec. 1995Cambridge, Massachusetts, United States
American Business TelephoneSales Representative – Telecom Services/Hardware
Jan. 1992 - Dec. 1994Newton, Massachusetts, United States
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