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Work Background
Head of Client Services
Circulate DigitalHead of Client Services
Oct. 2024 - Jan. 2025Leeds, England, United KingdomAs Head of Client Services, I work closely with the team to drive and scale performance for each client and create strategies that will drive success. I also work closely with clients to ensure they are seeing the value of our proposition and are supported.
Marketing Specialist and Consultant
FJ MarketingMarketing Specialist and Consultant
Jun. 2024United KingdomI am a freelance marketing consultant and specialist who endeavors to make marketing simple. After over 10 years experience in agency and in-house I am taking all of my expertise and going freelance. I cover the following: Create marketing strategies Do marketing audits Marketing consultancy Support agencies / in-house through contract work Work closely with clients to make marketing simple Influencer marketing Social media marketing Organic marketing Paid marketing Email marketing Support with website changes Data analysis
Account Director
connective3Account Director
Sep. 2022 - Jun. 2024Leeds, England, United KingdomWork closely with clients to achieve their businesses objectives. I have used a strong channel mix of channels (SEO, PPC, PR, Design & Development, Social and Influencers) to create effective strategies that increase visibility, traffic and conversions on site and hits goals, KPI's and objectives. This can include: Research & Reporting Weekly, monthly and quarterly face to face and online meetings Creation and implementation of each strategy Work closely with the client to understand their business objectives Understanding market trends and changes Communication and coordination of teams within the agency and client side Hitting key dates, deadlines and sale periods Attending events to ensure I am utilising all the opportunities available for clients Support on pitches Create upsell opportunities
Strategy Delivery Specialist: Innovation
Lead TechStrategy Delivery Specialist: Innovation
Feb. 2022 - Sep. 2022Supported with the build out of new products and the marketing strategy behind promoting these products. I also ensured the following: Learning opportunities for the wider digital marketing team Created strategies to support the wide range of financial websites Designed and created reporting for the Paid and SEO team Took on learning opportunities to further expand the reach and visibility of the companies websites Project managed the onboarding of the development company to create the new suite of websites
Account Manager
Enjoy DigitalAccount Manager
Jul. 2021 - Feb. 2022Leeds, England, United KingdomSupported on the management of projects and day to day running of clients digital strategies. This included: Report analysis and creation Day to day communication with internal teams, clients and stakeholders to ensure projects were up to date and on track Market analysis to understand outside factors that could be impacting performance Weekly, monthly, and quarterly calls and meetings with clients Support with key dates and product launches with a targeted strategy.
Account Manager
StickyeyesAccount Manager
May. 2020 - Jul. 2021Managed the strategy and running of clients of various sizes, managing over £100k a month in revenue. Managed internal and external stakeholder expectations Created and managed marketing strategies for a range of clients Held weekly, monthly and quarterly business reviews both in person and online Supported on sales pitches Created various reporting methods dependent on the clients needs and expectations Create upsell opportunities
Senior Account Executive
StickyeyesSenior Account Executive
Jul. 2018 - May. 2020Leeds, United Kingdom
SEO Executive
SALT.agencySEO Executive
Feb. 2017 - Jul. 2018Leeds, United KingdomProvided client service and technical support to clients, reporting to the director Consulted with clients regarding their on-page SEO and site architecture Performed technical audits following a framework, managing the process and sprints with external development teams using basecamp Consulted with clients and helping them understand search engines and web crawlers (an ability to deliver server log file analysis and findings), how the web works, status codes, IP’s and use of VPN’s Regularly used Wordpress, updated blogs, created pages, installed plugins, updated images, implemented page titles and meta descriptions Strong understanding of mobile SEO and it’s key factors Undertook in depth keyword research to influence performance for clients Worked closely with the outreach, content and social departments to further develop clients visibility and opportunities Ability to work within agile environment Co-ordinated weekly calls, monthly meetings and quarterly business reviews
SEO Executive
It Works Media LtdSEO Executive
Oct. 2016 - Feb. 2017Leeds, United KingdomWork with clients to increase their search listing on Google Create audits listing what issues there are on clients websites from SEO and technical to user experience Fix various errors and issues on websites after creating an audit Create link audits listing which links are good or bad to the health of a website Write blogs internally (about AMP or general SEO news) and externally for clients
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