Daryll Lasic

Support Specialist

PhilippinesDatabase CoordinatorData Entry AssociateTyping SpecialistData Entry SpecialistData EntryOffice AdministratorResearch AssistantExecutive AssistantPersonal AssistantAdministrative AssistantAssistantComplaint Resolution SpecialistService Quality ManagerCustomer Retention SpecialistCustomer Care SpecialistLive ChatChat SupportClient Relations SpecialistCase ManagerCustomer Success ManagerHelp Desk SupportCustomer ServiceCold Calling SpecialistTechnical Support AgentCall Center TrainerCall Center SupervisorTelemarketerOutbound Sales SpecialistAppointment SetterSales RepresentativeSupport SpecialistCustomer Support RepresentativeCall Center

Daryll Lasic, as a Support Specialist, you play a crucial role in maintaining client relations through technical support and troubleshooting. Your expertise in resolving system issues, providing product information, and handling customer inquiries significantly contributes to our company's reputation for excellent customer service. Your ability to quickly understand and resolve technical problems while maintaining a high level of professionalism and patience is commendable. Your role is essential in ensuring that our clients receive the best possible service and that their technical issues are resolved promptly and efficiently.

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United States

Work Background

Operations Supervisor

AsurionOperations Supervisor

Oct. 2020 - Apr. 2024

Escalation Specialist

Asurion Protection Services, LLCEscalation Specialist

Apr. 2017 - Oct. 2020PhilippinesEscalations Specialist - Claims

Technical Support Representative

ConvergysTechnical Support Representative

Oct. 2015 - Mar. 2017PhilippinesTechnical Support Level 2, On boarding and Activation Specialist.

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