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Work Background
Work Suite ProFounder
May. 2025
Defense Commissary AgencyLead Store Associate
Apr. 2016Hohenfels, GermanyIn my role as Lead Store Associate at Defense Commissary Agency in Hohenfels, Germany, I led departmental operations, provided training and mentorship to team members, and developed strategic plans to boost sales and customer satisfaction. I managed inventory control processes to ensure accurate records, timely replenishment, and compliance with organizational standards.
US ArmySergeant
Aug. 2007 - Jan. 2015Hohenfels, Bayern, GermanyIn my role as a Sergeant at the US Army in Hohenfels, Bayern, Germany, I directed team operations, managed inventory systems, and designed process improvements to enhance efficiency. I coordinated logistics for large-scale training programs and compiled detailed reports for leadership, offering insights for strategic decisions.
Newgen Results CorpCustomer Relationship Management Manager
Jan. 2004 - Aug. 2007San Diego, CaliforniaIn my role as a Customer Relationship Management Manager at Newgen Results Corp, I led the implementation and optimization of CRM systems for auto dealerships in California. By analyzing customer data and developing targeted marketing strategies, I was able to boost dealership revenue and customer engagement. I also collaborated with top automotive manufacturers to align marketing efforts with customer relationship goals and industry standards.
Dish NetworkDirect Marketing Supervisor
Mar. 2001 - Nov. 2004Greater San Diego AreaIn my role as a Direct Marketing Supervisor at Dish Network in the Greater San Diego Area, I led a team of 15 phone reps to market dish network offerings to current customers. I managed training, coaching, and development, analyzed performance metrics, and implemented bonus initiatives to drive team performance and achieve marketing goals.
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