HCL TechnologiesTechnical Project Manager (BOEING)
Dec. 2017 - Dec. 2020St Louis, Missouri, United States• Successfully communicated project expectations to team members and stakeholders, leveraging their feedback to optimize project progress.
• Moved tickets through the enterprise via Service Now (GSEP) and tracked team ticket activities in Jira Advance Roadmaps. • Knowledge of Scripting, SIEM, standard ticketing systems, Open-Source Security Tools, PKI, EDR, vulnerability scanning
• Defined project scope, objectives, milestones, and deliverables.
• Served as the Product Owner for the ERP blueprint, driving the strategic direction of the project by meticulously defining and prioritizing enhancements within the project scope.
• Oversaw SaaS vendor relationships, negotiating contracts, managing Service Level Agreements (SLAs), and resolving issues to maintain high-quality service delivery.
• Analyzed and validated vendor contract terms and conditions by assessing each clause and provision in the contract to ensure they are clear, fair, and aligned with the organization's requirements and policies.
• Mobilized cross-functional teams, delivering solutions for scale.
• Controlled 700k Cloud Migration effort monitored application performance and validated cloud security.
• Developed the System Administration Team operations cadence in SaaS, pushed on demand software strategies and delivery. Drove backlog refinement working sessions to ensure user stories and story points align with team sprint and iteration goals.
• Facilitated daily ticket triage meetings to direct the actions of the DevOps teams and promote the digital security efforts at Boeing.
• Coordinated end-to-end Coverity, Gitlab Infrastructure projects, delivering solutions for scale, achieving a significant improvement in software quality.
• Defined timelines, removing roadblocks, arbitrating internal and external interdependencies, and managing budgets 500K-2M.
• Managed project funding and resources, negotiating project changes, and adjusting resources across multiple projects.