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Work Background
US FoodsSenior Product Manager
Apr. 2023 - Jul. 2024Rosemont, Illinois, United StatesLed a team of four direct reports and eight consultants in implementing Dynamics 365 for the Chefstore retail business unit. Established a structured, agile framework that improved efficiency by 30% across product, development, and business teams. Led the integration of Instacart, DoorDash and UberEats, increasing our online sales conversions to $500k + month to month. Led the integration of Relex for automated demand forecasting using AI Led the integration of Relex Pro for store associate mobile software increasing onsite productivity by 20% Led the design and development of “Charge to Account” an ACH mobile payment gateway
BounteousSenior Product Consultant
Oct. 2022 - Apr. 2023Chicago, Illinois, United StatesLed the roadmapping process between the agency and clients. Conducted an internal audit of a client’s e-commerce site, providing actionable recommendations for conversion improvements. Led integration of DoorDash, increasing online ordering ROI by 28% Secured an additional $250,000 investment based on proposed enhancements.
Codal Inc.Senior Product Consultant
Oct. 2021 - Oct. 2022Chicago, Illinois, United StatesManaged end-to-end development of a client’s e-commerce solution, including POS and mobile app using BigCommerce, Teamwork Commerce, Adyen payment gateways Contributed to pitch strategies that secured over $1 million in new business. Mentored junior product owners on agile development best practices.
Cognizant SoftvisionSenior Product Consultant
Nov. 2020 - Oct. 2021Chicago, Illinois, United StatesConsulted on the development of proprietary software from a product perspective. Established a structured, agile framework that improved efficiency across product, development, and business teams. Provided mentorship on agile best practices to junior product owners and clients.
Southeastern GrocersSenior Product Manager
Jan. 2019 - Dec. 2019Jacksonville, Florida AreaLed a team in developing mobile and loyalty strategies, improving efficiency by 25% using an agile framework. Delivered the mobile app MVP across three brands within six months. Led the delivery of our mobile app MVP mobile among three brands in six months. Facilitated roadmapping sessions for a new website strategy.
Self EmployedConsultant Product & Process Development
Mar. 2016 - Nov. 2018New York City Metropolitan AreaClient: Smart Design - Led the customer journey mapping for Gatorade's “Sweatpatch” app. Conducted panel research with stakeholders and customers on best practices on customer experience
Collaborated with Design and Development teams on road map and feature design and definition
Led the day to day execution of feature releases for beta testing Client: Investis - Acted as scrum master to enhance efficiency in corporate website delivery for Estée Lauder.
Led the process transformation from Waterfall or Agile between Business, Product, and Development teams
Coached internal resources on backlog grooming, trouble shooting, and development estimations Client: Vonage -Directed the redesign and deployment of the “Essentials” web application.
Partnered with onshore and offshore design and development team to define features
Produced a competitive analysis of items and features in the digital telecommunications landscape Defined roadmap and other actionable items to improve internal communication and process
HumboltFounder: Head of Product & Business Development
Sep. 2015 - May. 2019Greater New York City AreaFounded and developed an independent music streaming service. Managed the licensing of original music across multiple regions. Forged relationships and partnerships with in the music industry Launched a B2C music streaming app, gaining 50,000 monthly active users within three months. Successfully exited with a venture capital acquisition within two years.
Avis Budget GroupStrategic Business Lead - Mobility & Global Services
Jan. 2015 - Jan. 2016Greater New York City AreaHandpicked to lead digital transformation for Avis connected car initiatives. Served as primary liaison for internal and external partners in mobile strategy. Developed competitive landscape analysis for connected car technology and mobile best practices. Translated panel research into actionable items for the global mobile roadmap.
Oversaw the development and deployment of improved mobile app and process in under 12 months
Avis Budget GroupSenior Mobile Product Manager
Jul. 2014 - Jan. 2015Greater New York City Area• Recruited from my consulting role to serve as a full-time Mobile Product Manager • Within 6 months reduced bugs by 70%, increased conversions by 20%, which resulted in increased revenue on all mobile channels
• Saw through a full voice activated reservation beta program on Android, an industry first
FROM, The Digital Transformation AgencyDirector of Mobile Product Development
Jan. 2014 - Jul. 2014Greater New York City AreaDelivered a comprehensive mobile assessment and product roadmap for Avis and Budget. Managed day-to-day mobile product operations, collaborating on tactical releases.
My services were acquired by AvisBudgetGroup within 6 months
DigitasLBi (Formerly Phonevalley - Mobile Agency)Senior Mobile Project Manager/ User Experience Designer
Jan. 2011 - Sep. 2012Greater New York City Area• Led project planning encompassing time management, resource management, risk management, change management, quality assurance, deployment scheduling, scope and budgets of up to $1MM+.
• Consulted on the following: Mobile Web vs Responsive, Social Media, iOS and Android Development, Mobile UX
KantarProject Manager
May. 2008 - Oct. 2011New York City Metropolitan Area
Apartments.comAd Product Manager
Sep. 1999 - May. 2008Chicago, Illinois, United States
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