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Work Background
AtivionMarketing Director
Jun. 2024New York City Metropolitan Area
UnifyrMarketing Director
Jun. 2024New York City Metropolitan Area
Com LaudeCommercial Success Director
Apr. 2021 - Feb. 2024New York, United StatesProvide leadership and guidance to the Commercial Success team. Responsible for all sales enablement and go-to-market initiatives, with a focus on reducing overall time-to-market for new product launches and sales efforts. As a member of the company's Operating Board, provide insight to the C-Suite and other senior managers on go-to-market efforts and business case priorities. Implemented a new RFP project management process and automation software that helped reduce answering time by 45% and increased the number of concurrent RFPs that can be responded to from one to three. Developed, presented, and owned business cases for key product initiatives, including Web 3.0 brand services and the productization of the Intelligence data analytics tool. Implemented an Account Based Marketing strategy, working collaboratively with the marketing team on messaging, market segmentation, and persona development.
KPMGAssociate Director, Learning Technology and Innovation
Sep. 2019 - Apr. 2021Montvale, New JerseyLead a team of three designers and web developers. Guide the team strategically and ensure our focus is on creating innovative, engaging and measurable digital learning experiences that align to the KPMG Learning Strategy. During this time, I've spearheaded the creation of an Innovation Lab with dedicated space for the team to explore and collaborate on projects and experiment with new ideas, coordinated the first pilot to experiment with Augmented Reality in a learning environment, and initialized a strategy for tracking user adoption and product KPIs with Google Analytics.
KPMGProduct and UX Manager, Learning Solutions
Jul. 2017 - Sep. 2019Montvale, New JerseyResponsible for ensuring that all digital learning initiatives are completed on time and designed with the voice of the learner in mind. Decreased the launch time for digital learning assets by developing a dual-track Agile SCRUM methodology to track the team's instructional design, learning operations, and design/development tasks. Measured the effectiveness of our digital learning assets by implementing a Google Analytics strategy to track user interactions and adoption of each new product we launched. Initiated a change to utilizing React as our development framework to increase mobile phone adoption through progressive web applications.
Corsearch | Wolters Kluwer Corporate Legal ServicesProduct Manager
Jan. 2014 - Jul. 2017Greater New York City AreaWorked to accelerate the growth of Corsearch's Domain Name service line by seeking out user feedback and creating a product roadmap that aligned with existing market problems. This included the launch of Corsearch's Trademark Clearinghouse service, and promoting multiple new domain name offerings through ICANN's new gTLD program. Partnering with our sales teams in the U.S. and Europe, we were able to grow the service line from startup to over $1MM in revenue.
Corsearch | Wolters Kluwer Corporate Legal ServicesDigital Brand Sales Engineer
Apr. 2012 - Jan. 2014Greater New York City AreaGrew the Corsearch domain name product line from $75k in 2012 to over $550k in 2014 by partnering with U.S. field sales to identify new prospects and leading all meetings with prospects to perform needs analysis, discuss solutions, and build relationships.
Corsearch | Wolters Kluwer Corporate Legal ServicesAccount Manager
May. 2009 - Apr. 2012Greater New York City AreaFormed and built relationships with new and existing clients allowing me to successfully grow my territory by 30% in three years. Increase sales territory performance through strategic campaigns, online product demonstrations, and cold calling techniques. Proven track record that met or exceeded established sales quotas of close to $1 million dollars.
Corsearch | Wolters Kluwer Corporate Legal ServicesCustomer Service Professional
May. 2006 - May. 2009Greater New York City Area• Responsible for providing Corsearch clients with assistance on domestic and international trademark search options. • Lead the departments Quality and Assurance initiative, ensuring that all members met or exceeded quality goals. • Processed over 300 orders a month, and handled approximately 50 client inquiries per day via phone and email.
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