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Work Background
Sr. Project Manager
Deutsche BankSr. Project Manager
Aug. 2017 - Jun. 2025Managed a portfolio of eDiscovery projects, harnessing both Scrum and SAFe agile methodologies to support Compliance and Legal departments. My leadership extended to the development and implementation of critical systems like the eDiscovery Identification Tool (edit), where I maximized business value as a Product Owner, and the dbAdvanced eDiscovery suite, leveraging Microsoft Power Platform for streamlined case management and analytics. My innovative approaches have significantly enhanced efficiency and client satisfaction, evidenced by the eDiscovery Dashboard and MCTR Chat projects, which introduced automation and improved user experiences. My commitment to agile practices, coupled with meticulous project lifecycle management and stakeholder communication, has established me as a key player in delivering technological solutions that meet complex legal requirements.
Technical Program Manager
Thomson ReutersTechnical Program Manager
Jan. 2016 - Aug. 2017United States, New York Client: Thomson Reuters – News Services, Metadata & Content Served as an IT Project Manager and Data Governance Consultant supporting the Thomson Reuters Business Classification (TRBC) taxonomy upgrade initiative. Ensured alignment with enterprise data governance standards and formalized PMO practices. Key Contributions: • Directed the delivery of a strategic taxonomy upgrade spanning 20 internal teams, improving metadata consistency across platforms. • Facilitated cross-functional planning sessions and Agile ceremonies to clarify scope, priorities, and dependencies. • Developed and maintained project charters, work breakdown structures, timelines, and executive stakeholder updates. • Collaborated with TRBC leads to define taxonomy design, oversee data migration, and uphold data quality standards. • Championed data governance best practices, ensuring metadata aligned with business and regulatory requirements.
Consultant Sr. Project Manager/System Analyst
SAPConsultant Sr. Project Manager/System Analyst
May. 2011 - Dec. 2015SAP Global Customer Operations Led the planning and delivery of enterprise business intelligence and customer-facing tools for SAP’s Global Sales, Marketing, and Customer Operations teams. Interfaced with cross-functional stakeholders, SAP IT, and third-party vendors to develop scalable solutions serving 4,500+ users worldwide. Key Contributions: • Translated business strategy and reporting requirements into technical solutions supporting Sales, Inside Sales, and Global Operations. • Managed the full Software Development Lifecycle (SDLC), including planning, architecture, stakeholder alignment, and User Acceptance Testing (UAT). • Delivered global web and iOS mobile applications for SAP sales executives, improving customer insights and decision-making. • Collaborated with SAP internal IT and external vendors on solution architecture, data integration, and deployment scheduling. Major Deliverables: SAP 360° Customer View: A centralized global sales dashboard offering real-time visibility into account purchase history, pipeline, marketing engagement, support cases, and installations. Available via web and iOS; used daily by 4,500+ global sales professionals. SAP 360° Customer Analytics: Advanced BI solution built using SAP BEx and BusinessObjects, providing multi-dimensional reporting across product lines, regions, and client segments. SAP Financial Fact Sheet: iOS app displaying real-time account billing and payment history to empower sales teams with transparent financial data—enhancing service quality and reducing revenue risk.
Senior Technical Project Manager
Merrill Lynch & Co.Senior Technical Project Manager
Jan. 2002 - Dec. 2010United States, New YorkSystem Architect, Project Manager, Senior Software Developer – Global Markets Technology Led the architecture and delivery of enterprise applications supporting CRM, capital markets, and client-facing systems across Global Markets Sales Technology. Designed and managed the MATRIX CRM platform, a globally deployed system serving 2,500+ users across Sales, Research, Equity, and Debt, integrating real-time client data and telephony capabilities. Spearheaded the development of the Global Merrill Lynch Conference (GMLC) system and RoadShow Calendar, modernizing corporate events and meeting management workflows across regions. As project manager and technical lead, directed onshore and offshore teams across software development, QA, and support, while collaborating with senior stakeholders in Equity, FICC, and Capital Markets. Earlier contributions included architecting a secure B2B data exchange platform and delivering trading tools for institutional sales desks, leveraging C++, Oracle, and custom controls. Delivered high-performance systems using Microsoft .NET, Oracle, JavaScript, and middleware technologies, with a focus on data integrity, system reliability, and business-user impact.
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