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Work Background
SME CYBERChief Executive Officer
Sep. 2024
MIS (IT Solutions)Business Development Manager
Jan. 2024 - Sep. 2024United KingdomAs the Business Development Manager at IT Solutions company MIS, my role was multifaceted and pivotal to the company's growth and success. I spearheaded efforts to expand our client base, forge strategic partnerships, and drive revenue growth through innovative solutions and exceptional service delivery. My primary responsibility involved identifying new business opportunities aligned with our core competencies and strategic objectives. This included conducting market research, analyzing industry trends, and cultivating relationships with potential clients. By understanding their unique needs and challenges, I tailored our offerings to provide maximum value and address their pain points effectively. In addition to client acquisition, I focused on nurturing existing relationships to foster long-term partnerships built on trust and mutual success. I worked closely with our sales and account management teams to ensure client satisfaction and retention, continuously seeking ways to enhance the client experience and exceed expectations. Collaboration was key in my role, as I liaised with various internal departments, including marketing, product development, and operations, to align our business development efforts with overall company objectives. By fostering a cohesive and integrated approach, we capitalized on market opportunities and drove sustainable growth. As the face of MIS in the marketplace, I represented the company at industry events, conferences, and networking functions, leveraging these platforms to showcase our expertise, thought leadership, and innovative solutions. Ultimately, my goal as the Director of Business Development was to position MIS as a trusted partner and industry leader, driving sustainable growth and creating value for our clients, employees, and stakeholders alike.
Marketize DigitalDirector of Operations
Oct. 2021 - Jan. 2023GlobalAs the Director of Operations at Marketize Digital, I was responsible for optimising operational workflows, aligning cross-functional teams, and ensuring the seamless execution of client projects in the fast-paced digital marketing landscape. I led a team of talented marketing professionals, focusing on driving efficiency, accountability, and high-quality deliverables across content, SEO, paid media, and social media channels. My role involved coordinating with department heads to set strategic priorities, implementing process improvements to maximise productivity, and managing resource allocation to meet diverse client needs. As part of this, I worked closely with IT and compliance teams to ensure the security of client data and marketing assets, embedding best practices for data protection within our workflows. One of my key accomplishments was introducing data-driven project management practices, which streamlined client onboarding and increased campaign turnaround times by over 30%. I also spearheaded quarterly business reviews with top clients, leveraging insights to refine our offerings and maintain high client satisfaction. Additionally, I played a role in strengthening internal security awareness, ensuring our team followed cybersecurity protocols to safeguard sensitive client information. Throughout my tenure, I remained focused on fostering a culture of collaboration, encouraging professional growth, and guiding our team toward shared success in delivering impactful digital marketing solutions while maintaining a strong emphasis on security and compliance.
MACH10 Marketing AgencyClient Relations Executive
Apr. 2020 - Oct. 2021GlobalAs a Client Relations Executive at Mach10 Marketing Agency, I managed and nurtured relationships with a diverse portfolio of global clients, ensuring their marketing objectives were met with tailored digital strategies. My primary focus was on understanding client goals, developing strategic plans, and serving as their advocate within the agency. I collaborated closely with account managers, creatives, and analysts to align our campaign efforts with client expectations and deliver measurable results. In this role, I facilitated regular client check-ins and led performance reviews to assess campaign impact and identify areas for optimisation. One of my key achievements was streamlining communication protocols, which improved response times by 20% and strengthened client trust and engagement. Additionally, I played an instrumental role in upselling agency services, contributing to a 15% increase in revenue from existing accounts. Throughout my tenure, I was dedicated to enhancing client satisfaction, fostering long-term partnerships, and ensuring that each client experienced a seamless, results-driven engagement with Mach10 Marketing Agency.
Ibiza BugzFounder & CEO
Jan. 2012 - Apr. 2020Ibiza, Balearic Islands, SpainA premier events company with a unique vintage flair, specialising in: Weddings, photoshoots, and private celebrations
Marketing events and exclusive functions
Vintage car hire, yacht charters, and personalised island tours
My journey began in 2012 when I founded Ibiza Bugz, driven by a passion for curating once-in-a-lifetime experiences on the world-famous Balearic island of Ibiza. As the Founder and CEO of Ibiza Bugz, I was responsible for steering the company towards excellence while upholding the core values of creativity, integrity, and client satisfaction. Key Responsibilities 🔹 Business Strategy & Growth – Defined and executed Ibiza Bugz’s long-term vision, expanding service offerings and driving revenue growth. 🔹 Market Positioning & Brand Leadership – Established Ibiza Bugz as the premier provider of exclusive events and luxury experiences in Ibiza and the Balearic Islands. 🔹 Strategic Partnerships – Forged high-value collaborations with luxury brands, elite venues, and high-net-worth clients to enhance service offerings and market influence. 🔹 Financial Oversight – Managed company P&L, financial strategy, and investment planning to ensure sustainable growth and profitability. 🔹 Governance & Risk Management – Ensured compliance with regulatory standards, mitigated business risks, and maintained operational resilience. 🔹 Leadership & Organisational Development – Built and led a high-performing team, fostering a culture of excellence, innovation, and strategic execution. Through dedication, creativity, and a commitment to perfection, I played a pivotal role in shaping Ibiza Bugz into a trusted name for high-end, tailor-made experiences.
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