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Work Background
Technical Programme Manager
IOSHTechnical Programme Manager
Oct. 2024 - Feb. 2025Wigston, England, United KingdomLeading the PMO for the Activate2028 initiative, ensuring strategic alignment and efficient delivery. - Established governance frameworks and reporting structures to enhance decision-making. - Managing a team of project managers, a business analyst, and an apprentice, optimising resources. - Aligning transformation initiatives with organisational goals and business priorities. - Driving collaboration between stakeholders to ensure seamless execution and impact. - Implementing Agile and change management best practices to improve delivery efficiency. Key Skills: PMO Governance | Portfolio & Programme Management | Change Leadership | Agile & Waterfall | Stakeholder Engagement
Consultant Change and Project Manager
AI DigitalConsultant Change and Project Manager
Jan. 2023 - Oct. 2024Lincoln, England, United KingdomLed technology-driven transformation initiatives, specialising in enterprise management system deployment, automation, and AI-driven efficiencies. - Delivered a major ServiceNow implementation for a UK insurance provider, enhancing operations for 19.2 million customers. - Implemented robotics automation software, Go Button Green, for Biosero, improving laboratory efficiency and workflow orchestration. - Spearheaded an AI readiness programme, coordinating international teams in a complex, high-stakes environment. - Optimised digital transformation strategies by embedding automation and AI-driven solutions to enhance performance. - Engaged cross-functional teams and senior stakeholders to ensure smooth implementation and adoption of new technologies. Key Skills: Digital Transformation | AI & Automation | ServiceNow | Programme Delivery | Stakeholder Management | Enterprise Systems
Programme Manager
NHSProgramme Manager
Oct. 2020 - Jan. 2023Leicester, Leicestershire & Rutland, UKA vanguard, pilot programme in place to ensure deliver of emotional and psychological support for all LLR NHS and Social Care staff
International GP Recruitment Project Manager
NHSInternational GP Recruitment Project Manager
Sep. 2018 - Oct. 2020Leicester, Leicestershire and RutlandInitiated, oversaw and provided direction and guidance to project managers, coordinated their efforts between projects and ensured corporate deliverables and change management was delivered on time and to cost.
Business Change Manager
Leicester City CouncilBusiness Change Manager
Feb. 2016 - Sep. 2018Leicester, United Kingdom
Project Manager
Leicester City CouncilProject Manager
Apr. 2011 - Jan. 2016
Programme Manager - LightBulb
Blaby District CouncilProgramme Manager - LightBulb
Sep. 2009 - Mar. 2011Blaby, Leicestershire
Information System Manager
Leicester City CouncilInformation System Manager
Jun. 2006 - Sep. 2009
Office Manager
Leicester City CouncilOffice Manager
Oct. 2004 - May. 2006Leicester, England, United Kingdom
Senior Process Leader
EmersonSenior Process Leader
Jul. 1999 - Sep. 2004Leicester, England, United KingdomAccounts Payable process lead for the Scandinavian, Swiss and German ledgers
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