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Work Background
Independent ConsultantHealthcare Growth Consultant
Feb. 2025Are you looking for a seasoned Healthcare Growth leader to drive your Customer Success business strategy forward? With over 20 years’ experience and a deep understanding of the healthcare services industry, driving growth through health plans, self-insured employers and risk-bearing providers, I am here to provide you with expert consulting services tailored to your needs. Why Partner with Me?
• Expertise: With over 20 years of experience in healthcare services, I bring a wealth of knowledge and insights to help you navigate your business landscape effectively.
• Customized Solutions: I understand that every business is unique. That's why I offer personalized consulting services designed to address your specific challenges and goals.
• Proven Track Record: My successful track record speaks for itself. I have helped the majority of national and regional, government and commercial health plans, as well as numerous Fortune 1,000 self-insured employers achieve their objectives and drive growth.
• Strategic Approach: I take a strategic approach to consulting, ensuring that every recommendation is aligned with your long-term vision and objectives.
• Commitment to Excellence: I am dedicated to delivering the highest quality of service and exceeding your expectations. Services Offered:
• Customer Success Organizational Development
• Strategic Account Planning
• Client Relationship Mapping and Development
• Go-to-Market Strategy Development
• Value-Based Contracting
• Contract Negotiation
• Financial Planning and Management Let's work together to unlock your Growth organization’s full potential. Contact me today to schedule a consultation and take the first step towards success.
OptumVice President, National and Strategic Accounts
Sep. 2021 - Feb. 2025Brentwood, Tennessee, United StatesOptum's Home and Community Care division serves MA health plans with a suite of solutions dedicated to ensuring optimal care for seniors as they transition from acute stays, through post-acute care and back into the home.
Anthem, Inc.Vice President Of Business Development
Jan. 2021 - Sep. 2021Nashville, Tennessee, United States
Aspire Health, Inc.Vice President of Partnerships
Aug. 2019 - Sep. 2021Greater Nashville Area, TNAspire Health is the nation’s leading community-based, non-hospice palliative care provider, currently operating in 30 states and 80 cities. Aspire specializes in providing an extra layer of in-home support to patients facing a serious illness. Aspire’s clinicians are experts in providing patients with relief from the symptoms, pain, and stress of a serious illness; helping patients and caregivers navigate the healthcare system; guiding patients and caregivers through difficult and complex treatment choices; and providing emotional and spiritual support to patients and their families. Aspire is based in Nashville, TN and is part of the Anthem family.
SharecareVice President of Strategic Partnerships
Aug. 2015 - May. 2019Franklin, TNResponsibility for the strategic direction, growth and P&L for a number of health plan and employer customer relationships in our Digital Health Consumerism and Population Health business. I led a large team of professionals responsible for day to day account management, delivery, reporting and growth. Healthways joined the Sharecare, Inc. family in 2016. Sharecare is quickly becoming the go-to app for "all your health in one place". Our business is improving well-being by (1) understanding needs within customer populations and (2) engaging consumers in sustained behavior change that helps them live longer, happier, more productive lives. Sharecare's application of hi-tech health engagement, combined with Healthways' expertise in high-touch coaching and well-being improvement, uniquely positions us to drive engagement and positive outcomes for consumers.
Castlight HealthAccount Executive
May. 2013 - Jul. 2015San Francisco Bay Area (remote colleague in Brentwood, TN)As an Account Executive, I was responsible for a book of enterprise customer accounts (Fortune 100, 500), ensuring we exceeded customer expectations and grew the business by nurturing strategic relationships, driving end user engagement and closing upsells.
Cleveland HeartLab, Inc.Director of Business Development
Mar. 2012 - Apr. 2013Cleveland/Akron, Ohio AreaCleveland HeartLab is a Clinical Reference Laboratory, affiliated with Cleveland Clinic, specializing in next-generation cardiovascular disease prevention, diagnosis and management. I was responsible for developing the company's corporate wellness program, leveraging proprietary bio-markers to identity hidden risk in enterprise customer employees. I led business development and sales efforts in the corporate wellness channel.
Healthways, Inc. (HWAY)Senior Portfolio Manager - Wellness Solutions
Jun. 2011 - Mar. 2012Greater Nashville Area, TNI was responsible for managing the company's wellness solution (product) portfolio. This included life-cycle management, performance management and roadmap strategic planning for all wellness solutions, including our Well-Being Assessment (HRA), member web portal and incentives strategy.
Healthways, Inc. (HWAY)Senior Account Executive
May. 2006 - Jun. 2011Greater Nashville Area, TNI was responsible for leading account teams to ensure delivery on all client promises and the successful renewal of client contracts. These clients are large health plans, of which, I had responsibility for four (4) client accounts. I met regularly with the health plan Chief Medical Officer, Vice President of Sales and Marketing, Medical Management and Account Executives to ensure delivery of value for the health plan and self-funded employer accounts. I was also heavily involved in business development and expansion efforts, in partnership with the health plan, as they sold our services through to their clients - large employers.
Healthways, Inc. (HWAY)Director, Economic Modeling
Mar. 2005 - Apr. 2006Greater Nashville Area, TNResponsible for the development and maintenance of all economic models for new and enhanced products/services in Healthways' Product Development area. I was responsible for working closely with Product Designers to estimate the cost of delivering the product/service and providing guidance on pricing strategy. I was also responsible for working with the Product Development team to project the savings and Return on Investment this product/service would drive for our clients.
Healthways, Inc. (HWAY)Financial Analyst
Mar. 2003 - Mar. 2005Greater Nashville AreaReporting to the Senior VP of Finance, I was responsible for budgeting and forecasting of the company's revenue. I worked closely with client account teams and sales to produce revenue projections, which were used to provide guidance on the company's public financials. I also began assisting with the company's economic modeling during my time as a Financial Analyst.
LifeWay Christian ResourcesFinancial Analyst
May. 1999 - Mar. 2003Greater Nashville Area, TNFor the Retail Division of LifeWay Christian Resources (LifeWay Christian Stores), I was responsible for budgeting, forecasting and analysis of the 100 store-chain's financial operations. I was also responsible for writing Business Plans for new stores. During my four years with LifeWay, I wrote and had approved over 30 business plans for new stores, growing the retail chain from 75 to over 100 stores.
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