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Work Background
Mak TechnologyChief Strategy Officer (CSO)
Aug. 2022Dubai, United Arab EmiratesResponsible for driving next-generation growth. Focus on creating market momentum and leadership through innovative sales approach by targeting resellers and distributors as primary customers, market development and collaborations as well as building strategic ecosystem supporting global customers and partners of MAK Technology. Ensure overall management and analysis of team and operations resulting in sales of $3 million each quarter.
36TensFounder
Sep. 2021Pakistan36Tens©® is an HR Tech platform of AntiClock and is designed using business-value behaviours critical to high performance and success. It is based on research-oriented model which highlights individual traits under six broad categories for development and growth.
AntiClockCountry Representative / Chief Strategy Officer, Global Markets
Jan. 2014Responsible for creating channel and marketing linkages globally and monitoring progress of partners and team of consultants. Led design and development of leadership competency model and leadership effectiveness assessment tool. Coach and mentor business owners and train their employees in increasing effectiveness and performance.
AntiClockCountry Head
Jul. 2012 - Aug. 2021Karāchi, Sindh, PakistanAntiClock has now transformed to two HR Tech Platforms. 36tens, which specializes in competencies and 360 feedback and PeoplEquation, which is a robust employee engagement survey tool integrating latest model with strategy mapping features.
AntiClockCountry Representative / Strategist and Consultant
Jul. 2012 - Dec. 2013Assist organizations reduce their risk, cost and losses through our research-based web- enabled systems engineered by functional and technology experts having experience / exposure of US, European, Fareast and Asian corporations. Designed and developed world-class localized applications capable of reducing losses by 33% in year 1 Designed research-oriented model of employee engagement
GfK EtilizeDirector Human Resources, Global Operations
Apr. 2008 - Apr. 2012Achievements
1. Global roll-out of the new HR Scorecard
2. Increase in engagement participation by 20%
3. Continuous reduction in attrition by approx 50% 2008 and 2009; and maintaining in 2010
4. Increased trainings by 200% with 0% cost impact
5. Reduction in hiring time and cost by 50%
6. Wingage – Team Engagement Program
7. Successful roll-out of Mera Idea Hamari Jeet a project-based team engagement initiative
8. Target based annual evaluations
9. Competency based selection packs for starting positions
10. Pre-selected twice for GfK Global best practice awards in 2010 and 2011 out of 150 group companies Responsibilities
Develop HR strategic direction that correlates to the business strategy of Etilize Inc., (Cost Leadership).
Talent management (attraction, development and retention)
Implementation of HR Partner model using metric-based approach
Developing effective benefits and reward systems
Development and implementation of target-based Performance Management System which fosters continuous performance culture
Business Continuity / Alternate Operational Site
Disaster Recovery & Planning
Health and Safety
Supervising Administration Team
Design and development of customized HRIS through external vendor
Iqra UniversityChief Human Resources and Learning Officer
Jul. 2005 - Apr. 2008KarachiAchievements
1. First University in Pakistan to have devised and successfully implemented Balanced Scorecard.
2. Managed integration of 98% increase in staff (From 88-174).
3. Introduced Multi-Bands within the compensation scales promoting target based performance and career growth which has lead to increased satisfaction and performance of the staff.
4. Devised and implemented “My Idea - Our Win,” an employee involvement program. 5. Introduced employee wellness programs for promoting healthy lifestyle for our IU members. Responsibilities
Developed and implementing strategic HR Plan (2006-2008), Policies and Procedures Manual, HR Forms and best practices in functional areas of human resources.
Developed recruitment and selection strategies (job analysis / manpower planning / forecast), procedure, processes, kits and guide for functional managers.
Initiated Balanced Scorecard / HR Scorecard approach. Lead structural modifications and integrated career path of employees.
Developed Performance Management Toolkit, procedure, processes, guide and orientation / training program for all heads of departments and conducted the first formal performance appraisals at IU.
Formulated competency mapping with integration into recruitment, performance and training plans respectively.
Designed and deployed salary survey / job evaluation for addressing salary inequity / market adjustments.
Initiated employee involvement programs, and internal magazine which focuses on employees’ contribution with their ideas, criticism, and feedback and is instrumental as a development tool for junior executives.
Provided specialized and soft skills trainings (self / outsourced) to: AGP Pharma, AMZ Access, AMZ Technologies, AKESP, EFU-Allianz, Getz Pharma, Jang group of companies, Metatex, SC Johnson & Sons, TCS, Telenor, Union Bank, Tapal Tea, Habib IT, & Galileo International Pakistan Ltd. (Subsidiary of Emirates Group, Dubai) etc.
Aga Khan Education Service, PakistanManager Human Resources (South) & Corporate Affairs
Dec. 2001 - Apr. 2003KarachiAchievements
1. Created simplified forms related to employee relations resulting in 30% reduction in processing time.
2. Conducted salary survey for addressing salary inequity issues which resulted in increased satisfaction of 45% teaching staff. Responsibilities
Responsible for strategic planning; operating and financial accountability for all HR affairs of AKES, P Southern Region (Sindh, Punjab and Balochistan). Directed human resource management activities within the organization to maximize the strategic use of human capital and maintain functions such as employee compensation, recruitment, personnel policies, communications, salary administration, training, organizational development and regulatory compliance. Responsible for all labor relations activities. Formulated policies and business strategies for the overall direction of the organization. Provided supporting services for 975 employees with a budget of PKR 92m. Developed workforce re-engineering programs. Designed employee involvement and recognition programs. Conducted HR analysis and developed proposal to streamline and strengthen the overall HR activities of Developed HR forms and programs based on the analysis including Orientation package, TNA, Salary Survey and Job Analysis. Created and delivered training programs for employees. Prepared turnover analysis & quarterly reports for overall AKES, P operations and streamlined the data collection process for the same.
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