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Work Background
NATIONAL FLEET SOLUTIONS LIMITEDGroup Fleet Sales Leader at National Fleet Solutions
Jan. 2022Derby, England, United Kingdom
National Fleet SolutionsGeneral Sales Manager
May. 2017 - Jan. 2022United Kingdom- Leading a team of 5 staff and managing major daily rental clients including Enterprise, Avis, Europcar, Thrifty, Northgate, Hertz, Herd Hire and URG.
- Coordinating cradle to grave processes from manufacturer through PDI to delivery as well as working with group dealers to meet supply requests.
- Analysing performance with respect to turnover forecasts, margins, costings and expenditure with P&L accountability.
- Liaising with senior management to plan and implement business strategies for achieving sales targets / KPIs.
- Forging strong relationships with Fleet Directors through regular meetings and managing expectations effectively.
- Liaising with manufacturers regarding vehicle supply matters as well as technical issues.
- Keeping customers abreast of new innovations that can add value to their business and that of National Fleet Solutions.
- Liaising with PDI companies who process vehicles to maintain SLAs and deliver rental ready products.
- Promoting and achieving high levels of brand compliance in all aspects of customer service and operations.
- Working closely with logistics businesses to ensure the best delivery for all vehicles.
Jaguar (Derby)Local Fleet and Business Manager
Oct. 2014 - May. 2017United Kingdom- Increased revenues from local businesses in the area and raised Jaguar’s profile through effective prospecting as well as working with FN50 lease companies who had exclusive contracts with Derby based businesses.
- Prospected local businesses to meet all sales targets through cold calling (in person / phone), referrals and networking.
- Managed sales lifecycle phases to successfully close deals and completed paperwork for each deal as required.
- Ensured compliance with manufacturer standards and FCA guidelines for the sales of regulated products.
- Undertook training by Inchcape to upskill and attain knowledge to become a successful Business Manager.
Mercedes Benz of Derby Sales Consultant
Oct. 2013 - Oct. 2014United Kingdom- Held responsibility for generating vehicle sales by maintaining rapport with customers, suggesting trade-ins and performing part-exchange valuations.
- Consistently overachieved against targets – top performer on F and I scoring regularly over 92% in NPS.
- Developed strong relationships with customers to promote up / cross-selling and meet sales targets.
- Qualified buyers by understanding requirements / interests with accuracy and matching to various makes and models.
- Demonstrated vehicles by explaining capabilities / features, facilitating test drives and explaining warranties / services.
- Negotiated prices, completed sale / purchase contracts and offered warranty, insurance and finance options.
- Responded to web / telephone enquiries from customers in a professional, timely manner.
- Handled customer complaints / issues appropriately through to resolution, escalating to senior management if required.
Clinical Lasers LtdSales / Operations Manager
Jun. 2010 - Oct. 2013United Kingdom
Globus EnergyDirector
May. 2009 - Jun. 2010
Bonhoeffer LtdGeneral Manager
Jan. 2001 - Apr. 2009United Kingdom
RH Commercial VehiclesSales Manager
Nov. 1998 - Nov. 2001United Kingdom
Seddon AtkinsonSales Executive
Jan. 1996 - Nov. 1998United Kingdom
Charnwood TrucksSales Executive
Feb. 1994 - Jan. 1996United Kingdom
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