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Work Background
Laurelwood ManagementOperations Manager | Project Manager
Jul. 2021Beverly Hills, California, United StatesA to Z operations for real property portfolio, including general management, scheduling, vendor management, project planning and management, budgeting, contract negotiations, marketing, facilities scheduling and management, and management of employees. . 117 residential units and 4 vacant commercial properties
· Developed annual budgets and maintained 88%-92% projected rate
· Managed building-wide re-piping project (3 floors plus garage)
California HandyGirlOperations | Project Management | Marketing
Mar. 2014 - Jul. 2021Los Angeles, California, United StatesManaged small business operations, including project planning and management, budgeting, contract negotiations, estimating, vendor management, client retention and servicing, marketing/advertising, graphic and web design, social media, AP/AR, and business development. · Developed a client base of 400+ clients
· Completed 600+ projects over a 7-year period
· Earned 149+ 5-Star reviews on Yelp.
Wolcott ArchitectureMarketing Manager | Digital Project Manager
Jul. 2013 - Aug. 2014Culver City, California, United StatesRole: Marketing Manager Managed internal/external marketing, including initiatives and strategies, communications, public relations, events, marketing collateral, campaigns, promotions, presentations, and press releases. Pitch prospectus and materials. Social media and blog. Analytics tracking and reporting.
· Re-designed company websites and increased traffic by over 20% (3 websites in WordPress).
· Increased presence via social media: Facebook (42%), LinkedIn (43%), Pinterest (72%), and Twitter (96%) Role: Project Manager
Managed all in-house digital projects, including managing SOQ/RFQ/RFP packages and work authorizations. Project scheduling, budgeting, delivery of assets and project add-ons.
· Decreased budget overages for digital project team by 22%.
. Streamlined project scheduling with a 12% increase in performance.
Digital KitchenMarketing Project Coordinator
Apr. 2013 - Jun. 2013Culver City, California, United StatesManaged freelancer scheduling and assignments and managed graphics team ensuring projects were on schedule and needed assets were available.
• Assisted on AT&T and various media projects, including budget updates and forecasting, project add-ons and deliverables.
• Assisted in completing “After Earth” project, including scheduling, ensuring digital assets were completed according to scope, and deliverables were complete and on time.
LA Housing SolutionsApartment Manager (Onsite)
Oct. 2011 - Jun. 2014Beverly Hills, California, United StatesManaged operations of a residential real property, including general management, maintenance scheduling, vendor management, contract negotiations, marketing and leasing of vacant units, move-ins/move-outs, rent collections, website and social media, including designing and maintaining website, and building social media presence for property.
. 24 residential units
· Managed building-wide capital improvements project.
· Maintained 96% occupancy over a 2 year period.
West Coast PropertiesRegional Property Manager
Oct. 2011 - Apr. 2012Los Angeles, California, United StatesManaged the western territory property operations, including management and operations of HUD properties, staff and maintenance.
. 1750+ residential units across 5 states
· Completed portfolio-wide HUD audit with on-site teams satisfying 100% of program requirements.
· Managed territory transition to new company that acquired portfolio.
Fire&Ice FilmsMarketing Project Coordinator
Jun. 2010 - Oct. 2011Seattle, Washington, United StatesMarketing communications and public relations, including coordination of promotions and events. Photoshoot/film shoot scheduling, coordination, set up and management. Advertising campaign development and management. Graphic design, audio and video editing. Analytics, website design and development, collateral, pitch decks and take-aways. • Developed digital library and catalog of marketing collateral and assets for each completed production.
• Increased visibility of Fire&Ice Films through successfully planned promotions and events.
• Completed marketing and coordination of more than 40+ independent and short film projects.
Nelson PropertiesProperty Manager
Sep. 2008 - Jun. 2010Seattle, Washington, United StatesA to Z operations of a residential and commercial real property portfolio, including general management, AR/AP, budgeting, contract negotiations, leasing, maintenance, marketing, management and scheduling of team, project planning and management, rent collections, and vendor management. . 500+ residential and commercial units
· Retained an 84% occupancy across the portfolio during the remnants of the economic downturn of 2008.
· Maintained a 93% on-time rent payments from all tenants during 2009 despite the economy downturn.
Pace Management LLCProject Manager
Aug. 2007 - Sep. 2008San Francisco, California, United StatesManaged hotel-related real property improvements and renovations, including the development of programs, budgets and schedules, as well as all consultants and contractors required to complete the projects.
• Completed a 3-floor renovation at the Ritz Carlton San Francisco for Host Hotels.
• Assisted in completing a full renovation at the Stanford Renaissance Court Hotel San Francisco for Marriott Hotels.
Douglas EmmettJunior Project Manager
Dec. 2005 - Aug. 2007Santa Monica, California, United StatesManaged property-related signage and installations, including designs. Assisted on capital improvement projects, including the development of programs, budgets and schedules, as well as scheduling and management of consultants and contractors required to complete the projects.
• Developed signage spec library that included all specs, colors and materials used for each project.
• Completed 80+ signage projects in less than 2 years.
Fox Hills Green Cant ApartmentsApartment Manager (Onsite)
Sep. 2005 - Aug. 2007Culver City, California, United StatesManaged operations of a residential real property, including general management, maintenance scheduling, vendor management, contract negotiations, marketing and leasing of vacant units, move-ins/move-outs, rent collections, website, including designing and maintaining website, and building social media presence for property.
· Managed gym remodel project, including design, FFE and equipment selection.
· Completed over 6 months of deferred maintenance within 2 months of being hired.
Aura Management GroupOperations Project Manager
Aug. 2004 - Sep. 2005Los Angeles, California, United StatesManaged residential properties and past due rent collections project on portfolio of 40+ apartment properties, including Section 8 tenants, in preparation for the sale of the company, while supervising all properties, onsite managers and maintenance staff, maintenance schedule and contracted vendors.
. 600+ residential units.
. Collected over $120,000 past due rents prior to company being sold.
PACIFIC CREST PROPERTY MANAGEMENT LIMITEDApartment Manager (Onsite)
Jan. 2001 - Jun. 2004Seattle, Washington, United StatesManaged operations of a residential real property, including general management, maintenance scheduling, vendor management, contract negotiations, marketing and leasing of vacant units, move-ins/move-outs, rent collections, and capital improvement projects.
· Maintained 87% occupancy over a 3-year period.
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