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Work Background
American HumaneChief Executive Assistant
Dec. 2023Washington, District of Columbia, United States
InspireSenior Executive Assistant & Senior HR Manager
Apr. 2023 - Dec. 2023Arlington, Virginia, United States
InspireExecutive Assistant & HR Manager
Jul. 2022 - Apr. 2023Arlington, Virginia, United States
InspireExecutive Assistant & HR Generalist
Dec. 2019 - Jul. 2022Arlington, VA• Maintain CEO's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Prepare reports by collecting and analyzing information; provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
• Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Support HR processes by administering performance reviews, scheduling appointments, conducting orientation and onboard new employees; Maintains employee confidence and protects operations by keeping human resource information confidential
• Assist HR managers with record maintenance and payroll processing, and provide clerical support to all employees
• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts
InspireExecutive Assistant
Nov. 2018 - Dec. 2019Arlington, VA• Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Conserve CEO's time by reading, researching, and routing correspondence; drafting letters, documents, presentations; collecting and analyzing information.
• Maintain CEO's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Represent the CEO by attending meetings in the CEO's absence; speaking for the CEO.
• Assist in creating and distributing meeting minutes for the monthly manager’s meetings and other executive meetings
• Welcome guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
• Maintain customer confidence and protects operations by keeping information confidential.
• Collaborate across functional areas to following up on current project status.
• Prepare reports by collecting and analyzing information.
• Provide historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
• Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
• Prepare the conference room for presentations and board meetings
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
DC GovernmentStaff Assistant
Oct. 2014 - Nov. 2018Washington D.C. Metro Area• Schedule executive meetings, coordinate travel, prepare and track expense reports
• Provide administrative support to executives; conduct market research, prepare documents and presentations for meetings, mail, fax, scan, email and phone correspondence
• Responsible for maintaining complex calendar; creating and updating invites, and updating executive about appointments with various clients
• Develop working relationships with external clients and their assistants to facilitate the information flow and scheduling process
• Organize and maintain reports and data files, make sure they are arranged in a perfect manner so as to avoid any inconvenience in business matters
• Prepare and format information for internal and external distribution. This may include writing letters and memos, compiling data for reports, creating computerized presentations, writing reports, editing, proofreading and other information preparation duties Fiscal Program Monitor October 2014 – December 2016
• Monitors and evaluates effectiveness and efficiency of services provided by subcontractors; review quarterly reports; conducts on-site visits; provides technical assistance and oversight in the interpretation and coordination of data collection of grants and contracts
• Assists in carrying out program grants management processes and responsibilities to ensure grant recipients are implementing their scopes of work and achieving the targeted outcomes; monitoring grant recipients by reviewing online monthly program reports, annual site visits, issuing specific site visits, and desk reviews
• Monitoring grant recipients by reviewing online monthly program reports, annual site visits, issuing specific site visits, desk reviews, and providing online responses and/or approval within timelines
R. Kristi Modern HospitalityExecutive Assistant
Sep. 2013 - Mar. 2014DMV• Provided administrative support to both the CEO of Events and CEO of Catering • Responsible for interviewing and managing interns and volunteers, including assigning tasks, providing timelines, and giving performance feedback to CEO • Reviewed vendor applications and service contracts, and provided analysis and recommendations to CEO • Ensured all administrative tasks were completed in a timely manner, including updating calendar and travel information, and being a central point of contact for clients and vendors • Created handbooks, presentations, questionnaires, and evaluations to ensure future events incorporated feedback received • Led and coordinated catering and décor for corporate events, parties, and weddings
Profit Investment ManagementExecutive Assistant
May. 2009 - Nov. 2013Silver Spring, MD• Provided administrative support for CEO, CCO, Senior Vice President, and Managing Directors • Responsible for production and dissemination of all presentation materials, newsletters, and questionnaires including proofreading and editing • Maintained and updated company website, including the company performance information on a quarterly basis • Coordinated logistics for all off-site and in-office functions and marketing events (i.e. meetings, fundraisers, etc.) • Maintained complex calendars, coordinate travel, prepare/track expense reports for the office, and mail, fax, scan, and e-mail correspondence to clients • Developed working relationships with external clients and their assistants to facilitate the information flow and scheduling process • Coordinated all daily office functions -- order office supply and schedule various office maintenance requests, screen incoming calls, greet clients, retrieve mail and direct inquiries appropriately
Nationwide Asset ServicesAdministrative Assistant
Sep. 2007 - Feb. 2009Phoenix, AZ• Provided administrative support for Financial Accounting Manager • Responsible for collections of outstanding balances and managing customer inquiries from customers; worked closely with the different departments to resolve disputes from customers and assisted in providing all appropriate documentation • Updated client banking information using online banking system and managed client database by updating new information including payment history, remaining balance, and creating new entries • Coordinated correspondence to clients; reviewed and distributed company-wide incoming e-mails to the appropriate department to ensure the timely resolution of questions and issues • Leveraged detailed knowledge of the organization, products and services to expedite inquires/responses
M.F.S. Investment ManagementClient Services Representative
Apr. 2006 - Sep. 2007Phoenix, Arizona• Responsible for multi-account management, maintenance and trouble shooting • Attended frequent trainings and developed detailed knowledge of products/services
• Handled call volume of approximately 80+ calls daily
• Mailed/faxed/e-mailed correspondence to clients
• Updated client banking information as well as scheduled fees for accounts
• Purchased/sold/transferred stocks and bonds throughout client portfolios
Ashley Furniture Home StoreCustomer Service Representative
Dec. 2004 - Apr. 2006Phoenix, Arizona• Managed customer purchases in client database • Coordinated deliveries
• Scheduled work orders for repairs/damages on behalf of the technicians
• Submitted and filed truck performance reports for 100+ moving trucks
• Filed and sorted client receipts to respective departments
• Supervised department of 10-15 employees as needed
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