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Work Background
TaskUsDivisional Vice President Business Development & Strategic Growth
Feb. 2024New logo sales leader for BTB BPO/ITO/CCaaS solutions for Financial Services & Healthcare organizations cultivating a high-performance culture focused on accountability and collaboration. Channel partner relationship leader, multiple fraud and disputes partners. GTM leader driving development of content/thought leadership, trade show/events, ABM, and PR/analyst relations, aligning strategies to optimize results.
TaskUsVP/Sales Leader
Jul. 2023 - Feb. 2024I lead the Financial Services and healthcare Business Development teams at TaskUs, a refreshingly different BPO with a culture that encourages teammates to learn and grow. We offer exceptional benefits and growth opportunities. The result: engaged employees, exceptional client service, and a relentless focus on innovation. TaskUs has embraced technology since our inception, driving efficiency for our clients through cutting-edge digital solutions, automation and generative AI, all of which elevate the overall customer experience. We supercharge our talented humans with sophisticated Generative AI solutions that are revolutionizing how we address simple inquiries, freeing up valuable time to focus on our clients’ most complex questions and interactions.
iQorVice President Sales & Client Success
Apr. 2021 - Jun. 2023Supportive partner to global brands at every stage of the digital contact center outsourcing process. Manage new logo sales, client services/farming. Focused on building loyalty from day one by ensuring a responsive and transparent approach. Create sales plans and GTM strategies for multiple markets to drive revenue. Committed to helping develop creative solutions to help our clients achieve their growth/revenue objectives and improve their overall customer experience.
TELUS InternationalVice President of Global Sales
Aug. 2019 - Apr. 2021United StatesNew logo sales and client services management leader for contact center/ITO/CcaaS across the globe. Responsible for sales/service strategy, execution and enterprise growth for contact center and digital technology/Cloud services.
VXI Global SolutionsVice President Sales, Strategy & Solutions
May. 2014 - Jul. 2019New logo sales, strategy, management, client enterprise growth management of BPO/ITO/CcaaS solutions. Sales/management across verticals.
ConvergysDirector of Sales
Sep. 2010 - Apr. 2014
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