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Work Background
Loews Hotels & CoSenior Meeting and Events Manager
Oct. 2024Tucson, Arizona, United States
Loews Hotels & CoMeeting and Events Manager
Aug. 2021 - Aug. 2024Tucson, Arizona, United States
The TJX Companies, Inc.Homegoods Distribution Operations Supervisor
Oct. 2020 - Aug. 2021Tucson, Arizona, United States• Responsible for the mentoring and growth of a 75+ associate team, ensuring the highest level of performance to maintain daily goals, while keeping morale high.
• Reviewed daily performance levels and adjusted approach in order to maximize efficiency, while following best practices.
• Coached and mentored associates for their development to advance in their career.
Hyatt Regency Lost Pines Resort & SpaEvent Planning Manager
Aug. 2018 - Jan. 2020Bastrop, Texas• Managed a variety of Programs of all sizes, utilizing indoor and outdoor event space totaling 300,000 square feet in a Resort setting.
• Coordinated Activities and Team buildings with Clients and onsite Recreation team.
•Achieved a 100% Guest satisfaction and intent to recommend average for all of 2019. •Skilled in Envision Sales, Social Tables
• Hyatt Regency Lost Pines Department of the Year for 2019
Omni Austin Hotel DowntownConvention Services Manager
May. 2017 - Aug. 2018Austin, Texas• Worked in a team based environment managing a variety of Rooms Only and Conference groups of all sizes, utilizing close to 20,000 sqft of event space. • Consistently exceeded monthly and yearly revenue based goals. • Manager of the 1st Quarter for 2018
• Skilled in Delphi-FDC, Epitome, Meeting Matrix, Excel, ART, OPERA PMS systems
Marriott HotelsConvention Services Manager
Jun. 2016 - May. 2017Tucson, Arizona Area• Creatively managed Function Space to ensure maximization of space to allow for additional business. • Event Manager for all group business with 35+ room nights and large conferences for entire Sales Team.
JW MarriottStarr Destinations Administrative Assistant
Jan. 2015 - Jun. 2016JW Marriott Starr Pass Resort and Spa• Destination Sales and Planning.
• Reached out to potential clientele for proposing and contracting décor, transportation, and activities, to increase revenue
• Created function BEO’s for sales familiarization events and corporate events.
• Built strong relationships with leaders in multiple departments to foster interdepartmental teamwork.
• Operated multiple groups independently with Gold Keys and Associate of the Quarter recognition.
• Executed month end, C7’s, accruals; completed Daily Packet, sent out department Forecasts weekly and maintained upkeep of the department checkbook.
JW MarriottTask Force Group Billing and Housing Coordinator
Mar. 2014 - Sep. 2014JW Marriott Starr Pass Resort and Spa
JW MarriottFront Desk Agent
Mar. 2013 - Dec. 2014JW Marriott Starr Pass Resort & Spa• Proficient in executing and building reports for the front office. • Trained with Rooms Control, AYS, Elite Loyalty Program, Concierge and Vacation Planning. • Created tools for the team to easily recommend restaurants and activities to guests if the concierge was unavailable. • Task Forced at the JW Marriott Houston in the Front Office in the Summer of 2016.
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