M1 FinanceMarketing Technology Engineer
Mar. 2021 - Jul. 2022Chicago, Illinois, United StatesAs a Marketing Technology Engineer at M1 Finance, I worked on the internal marketing team to drive strategic marketing initiatives through technical solutions. My role focused on developing custom features for WordPress and Zendesk, working cross-fucntionally to implement digital marketing initiatives, and implementing analytics tools to align technical capabilities with business growth. Key Achievements:
- Successfully led an initiative to significantly improve the accessibility of the marketing website, enhancing inclusivity and usability, as well as sticking to ADA guidelines, aligning with a commitment to building inclusive digital experiences and supporting a career focus on accessibility and user-centered design. - Led the search, selection, and onboarding of Pantheon, a WP hosting vendor, to migrate m1.com, coordinating vendor meetings and cross-departmental efforts. This improved site scalability, improved web reliability, and significantly increased development speed, setting the foundation for future growth. - Initiated and co-led the organization's first Employee Resource Group (ERG) for employees with mental health diagnoses, fostering a supportive and inclusive work environment. Core Responsibilities:
- Consulted with internal marketing teams to recommend and implement technical solutions aligned with business goals, driving improvements in marketing campaign execution and site performance, contributing to increased conversion rates. - Developed custom features, components, and plugins for WordPress and Zendesk, ensuring the platforms evolved to meet changing marketing requirements and improve user experience. - Oversaw implementation of analytics and tracking tools, including Google Tag Manager, Google Analytics, Segment, and AppsFlyer, to drive data-driven insights and enhance customer acquisition strategies. Technologies & Tools:
- WordPress, Zendesk
- Google Tag Manager, Google Analytics, Segment, AppsFlyer
- HTML, CSS, JavaScript, PHP