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Work Background
Barbuda Ocean ClubOutdoor Pursuits Administrative Supervisor
Oct. 2022 - Apr. 2024Antigua-et-Barbuda- Actively engaged with guests/clients during outdoor pursuits activities, providing exceptional service and addressing any concerns or requests.
- Maintained and updated all club platforms with accurate and up-to-date information on activities, schedules, and availability.
- Managed 25 employees’ schedules and coordinated their transportation, accommodations, and meals. - Streamlined purchase order processes to ensure timely procurement of equipment and supplies.
- Implemented data analysis techniques to identify trends, optimize activities, and enhance the overall guest experience. - Proficient in budget forecasting, data analysis, and utilizing various tools such as Notion, Connecteam, Pacesetter, TEI technology, and Intacct Sage.
- Demonstrated a hands-on approach by serving as a Snorkeling/Boat Tour and providing yoga instruction.
- Maintained a strong connection with the activities to better understand guest needs.
Barbuda Ocean ClubOutdoor Pursuits Guide
Nov. 2021 - Sep. 2022Antigua-et-Barbuda- Conducted snorkeling tours.
- Certified kite instructor, teaching kite surfing.
- Assisted guests with various water-sport activities, including e-foil, sea bobs, towing, and kayaking.
- Led pedestrian, bike, and boat tours in Barbuda's iconic locations.
- Provided informative insights on the area's history, flora, and fauna to educate guests.
- Taught yoga classes to enhance guests' wellness experiences.
- Ensured high customer satisfaction through friendly, professional, and top-tier service delivery.
MaPUI LabsCTO
Jan. 2019 - May. 2020Rennes Area, France- Facilitated seamless collaboration between operations and IT, streamlining solution implementation and issue resolution.
- Successfully managed a team of 5 R&D engineers and web developers, ensuring project success and innovation.
- Played a key role in the strategic committee, contributing to the development of client-centric and market-responsive strategies.
- Engaged directly with clients and external partners to design and execute innovative features and projects.
- Delivered effective communication across commercial, scientific, and technological events, actively participating in sales meetings.
- Drove process improvement initiatives to enhance overall operational efficiency.
MaPUI LabsR&D engineer
Oct. 2016 - Dec. 2018Rennes, Bretagne, France- Spearheaded R&D project inception and development in collaboration with institutional and corporate partners.
- Advised clients and external stakeholders to drive the design and execution of innovative features and initiatives.
- Facilitated communication for both commercial and scientific events.
- Proficiently executed web development tasks, including product enhancement and web redesign, utilizing Typescript, NodeJS, AngularJS, HTML, LESS, and MongoDB.
KeosuWeb developer
Apr. 2016 - Sep. 2016Rennes, Bretagne, France
CapgeminiIntern
Oct. 2015 - Feb. 2016Rennes Area, France
KeosuWeb Developer
Nov. 2013 - Jun. 2014Rennes Area, France
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