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Work Background
SAP ConcurPrincipal Program Manager Engineering Program Management (EPM)
Aug. 2020 - May. 2024Bellevue, Washington, United StatesThe Engineering Program Office (EPO) provides leadership to the Chief Information Officer (CIO) and its Departments in all areas of information management and technology. To successfully serve the Department's multiple missions, the EPO applies modern IT tools, approaches, systems, and products.
Projects:
FIPS Program
- Federal Information Processing Standards (FIPS) in order to act in accordance with the Federal Information Security Management Act of 2002 (FISMA) - This program uses FIPS-validated cryptography in our applications and (where applicable) infrastructure. STIG Program
- Security Technical Implementation Guide (STIG) is a configuration standard consisting of cybersecurity requirements for a specific product. The use of STIGs enables a methodology for securing protocols within networks, servers, computers, and logical designs to enhance overall security. These guides, when implemented, enhance security for software, hardware, physical and logical architectures to further reduce vulnerabilities. Data Delivery Service (DDS) Program
A new Concur product for streaming customers data back to them in an automated manner effectively creating a data pipeline between Concur and client. With Data Delivery Service clients will receive a stream of continuously refreshed data from which they can use their preferred tools and internal data stores while creating the insights and reporting relevant to their specific use cases.
SAP ConcurSenior Program Manager
Jun. 2015 - Aug. 2020Bellevue, WAResponsible for the various work-streams across Concur and SAP as part of the Post-Merger Integration (PMI) activities. Including planning, designing, managing and implementing all necessary activities to manage the successful execution of multiple large cross-functional projects. These projects require coordination and leadership between multiple departments and business units, and will be focused on the highest priority initiatives within the company to ensure team(s) success.
Projects:
• Co-Lead for implementation of Service Now Government Risk and Compliance platform. Modules installed: Vendor Risk, Audit, Policy & Compliance, Risk.
• ETSC – Export Trade and Sanctions Compliance for SAP Concur world wide
• GMCC – Global Mobility Compliance Calendar, compliance for SAP Concur world wide. • Post-acquisition integration of Hipmunk - a consumer-oriented online travel company
• SAP run’s Concur – Enabled SAP to use Concur Technologies for 85,000 SAP employees
• S4 HANA on Azure – investigated running SAP Hana on MSFT Azure
• Concur WAN migration to SAP platform
• Concur Technologies, Inc. on S4 HANA - Core Finance, Hybris Billing, Revenue Accounting, IT Cross, Infrastructure, HR
• Created and Manages Smartsheet Business Network Applications (BNA) users group. Smartsheet system admin.
Snohomish County PUDSAP HANA Program/Project Manager (Contractor)
Sep. 2014 - Jun. 2015Everett, WAManage internal resources in adherence to the SAP Custom Development standards for high complexity SAP implementation and integration projects. Prepare realistic SAP project cost budgets, timeframe estimates and milestones in conjunction with detailed client project plans. Monitor project performance, progress and risk status. Recommend to client IT Project Management the risk mitigating plans. Communicate with project stakeholders to manage expectations on project deliverables. Report project status to client and SAP Custom Development management team. Ensure all accomplished SAP project deliverables have been accepted with a client sign-offs. SAP Modules Implemented: B2R (Budget to Report), EAM (Asset Management), H2R (Hire 2 Retire), M2C (Meter 2 Cash), ECM/Open Text (Enterprise Content Management), P2P (Procure 2 Pay), RPD (Resource Plan to Delivery), EH&S (Environmental Health & Safety), ALM (Application Lifecycle Management), PPM (Project and Portfolio Management), ALA (Asset Lifecycle Management), ECM (Engineering Change Management), BPC (Business Planning Consolidation).
MicrosoftSr. Program Manager Contractor with Coppei Partners)
Oct. 2012 - Sep. 2014RedmondThe goal of Coppei Partners is to provide immediate and long term value to the specific projects and programs where our clients need help, whether it be product development, business development, or employee development. Our consultants are focused on driving results, not upselling work. Coppei Partners has deep professional knowledge and experience across the retail, high-tech, pharmaceutical, wireless, and public sectors. OnePlan Project @ Microsoft- OnePlan is a strategic partnership across multiple lines of business to rapidly drive fundamental improvements in Partner Incentives World Wide. OnePlan is one of the Top 5 programs at Microsoft per the office of the CFO and combines Agile and Waterfall methodologies across multiple departments.
• Lead OnePlan Future State Payment Team to five consecutive successful quarterly releases for the EAS SAP platform for the Channel incentives team in which we on-boarded new programs and paid incentives in multiple countries/currencies worldwide with Wire Transfers, Third Party Payments (3PP), and Credit Memos.
• Drove and developed integration between Enrollment, Proof/Claim, and Calculation activities teams with Payments from SAP (Convergent Invoicing – CI) financials.
• Developed and designed the partner incentive payment process that integrates the MSFT Partner Network, MSFT Dynamics, DocuSign, Icertis, Excentive (Calc engine), and SAP’s convergent Invoicing for future state programs.
• Lead OnePlan Future State Payment Team to pay any Microsoft Partner worldwide through SAP CI and Core Financials applications.
• Budget responsibility – budget development, forecasting, tracking and reporting, and budge to actuals. All quarterly releases were delivered on-time and on or under budget. Greenfield Project @ Microsoft - set the foundation for trade customs compliance for the future and enable the ETHOS vision with our supply chain partners.
CoinstarSAP Center of Excellence (CoE) Manager
Aug. 2011 - May. 2012Bellevue, WADirected the selection process for a outsourced Managed Services Contract (onshore and offshore) for Coinstar’s SAP platform. Facilitated negotiations and close of the contract. Lowered monthly run rate by 54%. Developed and Implemented the SAP Center of Excellence (CoE) for Coinstar by establishing structure and guidelines to include Business Alignment and Governance. Portfolio Management, Infrastructure & Technology, Delivery & Operations Excellence, Talent Management, Organization Design. Provide a transparent and repeatable service engagement framework that spans Coinstar’s business, operations and risk management processes on the SAP Platform. - Establish & manage SAP governance framework
- Optimize business value to Coinstar
- Monetize the investment in SAP
CoinstarSr Program Manager
Oct. 2009 - Aug. 2011Directed the selection process of a new ERP Platform for Coinstar – (selected SAP and converted MSFT Dynamics (GP) and Lotus Notes Legacy Systems). Helped to negotiate and close a 23 million dollar License and Maintenance contract. Program Management of SAP installation - Full lifecycle implementation of the following systems:
• SAP ECC v6.0 Ehp5 (SAP Ramp-Up) - Record-to-Report (RTR), Accounts Payable (AP), Accounts Receivable (AR), General Ledger (FI-GL), Cost Center Accounting (CO-CCA), Profit Center Accounting (CO-PCA), Cash Record-to-Report (RTR), Accounts Payable (AP), Accounts Receivable (AR), General Ledger (FI-GL), Cost Center Accounting (CO-CCA), Profit Center Accounting (CO-PCA), Cash Managment/Treasury (FI-TR)
/Treasury (FI-TR)
• SAP BW 7.0 Ehp2 (Dual Stack)
• SAP SBOP BI Platform 4.0 (SAP Ramp-Up)
• SAP BOBJ Data Services XI 4.0
• SAP GRC Access Control v10 (SAP Ramp-Up)
• SAP PI v7.1 (Dual Stack)
• SAP BPC 10 v7.5 FP3 MSFT - Consolidations, Planning (Budgeting and Forcasting), Reporting (Legal and Operational)
• SAP CRM v7.0 Ehp1 (Dual Stack) NW07 Ehp2 - Customer Service Center (CSC)
• SAP Solution Manager v7.0 (Dual Stack)
* SAP Afaria Consolidated Coinstar and Redbox HRIS and Payroll systems from ADP to Ultimate software. Develop foundation for future applications features and functionality. Increased consistency, accuracy, and efficiency providing a cost effect consolidated solution. Developed internal processes and procedures for future growth and acquisition for Coinstar and Redbox. Developed foundation for future Project Management Office (PMO) within the Information Technology Dept.
AtigeoContractor - Sr. Sales Engineer
Apr. 2009 - Oct. 2009Bellevue, Washington, United StatesAtigeo uses smart technology through a product call Lifepass that facilitates better decision-making, smarter choices and more relevant connections. Using machine learning, a type of artificial intelligence that learns through experience, and neural networks to help companies and people optimize the world in which they live, work and play.
Sr. Sales Engineer (Contracting Position)
Combining technical knowledge with sales skills - emphasis of the work varies depending on the level of technical knowledge needed to sell products and services and respond effectively to clients’ queries. Ability to articulate technology and product positioning to both business and technical users.
Developing Sales Engineering and Demo Strategy by leveraging relational and semantic understanding of structured and unstructured data through neural networks and artificial intelligence
Producing and writing technical and marketing whitepapers
Managing sales engineering aspects of key accounts
SAP Business ObjectsSr. Sales Consultant
Oct. 2008 - Mar. 2009Responsible for assisting the sales team to drive revenue by helping to qualify accounts, answer RFP/RFI’s, preparing and delivering solution based product presentations, and delivering proof of concepts which meet customer business requirements. Responsible for working with SAP Business Object’s products and accountable for handling any technical question or issue which arises during a sales cycle and setting appropriate customer expectations. Works with Technical Support to resolve customer issues and the Professional Services Organization to handover the account to ensure deliverables for implementation.
Noetix CorpSales Consultant
May. 2006 - Oct. 2008Bellevue, Washington, United StatesWork closely with the Regional Sales Managers and Account Executives, providing the functional and technical expertise in support of the sale of Noetix products and implementation services. Analyze customer reporting requirements and develop solution mockups and demonstrations that reflect how the Noetix products will work in their environment. Make presentations on all aspects of our products, provide functional and/or technical overviews, and perform follow-up support to the customers and business partners to ensure a consistent high level of satisfaction. Provide feedback to product marketing and engineering on product features requested by clients and partners
Washington MutualVice President, HR PMO Manager, Project Manager
Jan. 2005 - May. 2006Seattle, Washington, United StatesProvide leadership and oversight to business projects, including analysis, feasibility studies, documentation, alignment, calendaring, fiscal recommendations, and resource allocation.
Getty ImagesOracle HRIS Sr. Project Manager, Sr Buiness Systems Analyst
Nov. 2002 - Jan. 2005Seattle, Washington, United StatesDeveloped Oracle HRIS 11i Strategic Initiative by developing a Project Charter and Project Plan. Performed system analysis to determine configuration. Designed project scope, purpose, and implementation Methodology that would best fit clients’ needs.
Fred Hutchinson Cancer Research CenterProject Manager
Jun. 2001 - Oct. 2002Seattle, Washington, United StatesUpgrade PeopleSoft 7.2 HRIS/PR system to three tier, web based, PeopleSoft 8.0 Applications. Responsible for coordinating activities across both technical and functional areas within HR/Payroll projects.
iTango SoftwareSales Engineer
Jan. 2001 - Jun. 2001Seattle, Washington, United StatesSpecialized in understanding all of the technical aspects of the iTango product and explaining them to potential consumers. Including consulting on product development, explaining product features to customers during live demonstrations and negotiating contract terms.
KPMGSr. Consultant
Jun. 1998 - Jan. 2001Seattle, Washington, United StatesHigh Tech division specializing in Oracle applications within KPMG Consulting services. Managed Oracle projects for Human Resources and Payroll applications.
Swedish Medical CenterDirector
Jan. 1995 - Jun. 1998Seattle, Washington, United StatesResponsible for developing and launching strategic human capital technology solutions aligned with successfully delivering company strategy. Collaborate with our HR leaders, HR Business Partners and senior business leaders across the company to deliver HRIS initiatives.
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