Executive Summary
Jeffory R. Joyce is a results-driven Senior Program Management Leader with a proven track record in SaaS, business intelligence, security compliance, and enterprise technology solutions. He specializes in driving complex programs that align with business strategy, regulatory compliance, and customer value.
With extensive expertise in SAP technologies, including SAP Business Objects, SAP S/4HANA, and SAP ECC 6.0, Jeff has successfully led large-scale engineering programs, security compliance initiatives (FIPS, STIG), and post-merger integrations. His background in Six Sigma project management, Agile/Waterfall methodologies, and IT governance enables him to optimize enterprise systems and drive operational excellence.
As a Principal Program Manager at SAP Concur, Jeff has led global initiatives such as Federal Information Processing Standards (FIPS) compliance, Security Technical Implementation Guides (STIG) for DoD agencies, Export Trade and Sanctions Compliance (ETSC), and Global Mobility Compliance Calendar (GMCC). He has also spearheaded SAP Concur’s integration with SAP’s global infrastructure and evaluated cloud strategies for SAP S/4HANA on Azure.
Jeff has held leadership roles across Fortune 500 companies and high-growth organizations, including Microsoft, Coinstar, and Snohomish PUD, where he managed ERP transformations, cloud migrations, and business network applications. His expertise in change management, cross-functional collaboration, and risk mitigation has been instrumental in driving successful technology and compliance programs.
He holds a Bachelor’s Degree in Industrial/Organizational Psychology from the University of Washington and a Six Sigma Bronze Certification in Operational Excellence from Washington Mutual. Jeff is known for his strategic mindset, ability to navigate complex regulatory landscapes, and commitment to delivering scalable technology solutions that enhance efficiency and compliance.More...
Elizabeth DaSilva
IT Manager
Verified
Highly motivated and experienced HealthCare IT professional with 19 years’ experience in implementing and supporting Epic Billing and HIM software in hospitals nationwide. I specialize in Epic’s Hospital and Health Information modules with a solid Finance background. I have a deep understanding of billing workflows, system design, and build in Epic to support these workflows. Able to multitask and identify areas for improvement. Both my experience and education has helped me in requirements gathering, analysis, design, and re-engineering business processes. I excel at establishing solid relationships and being a proven leader capable of making a positive impact on any project.More...