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Network Power<100 people
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IT
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Work Background
Alpen High Performance ProductsPurchasing Agent
May. 2023Louisville, Colorado, United States
ExtractionTek StainlessCustomer Success Manager
Apr. 2022 - Oct. 2022Wheat Ridge, Colorado, United StatesMain point of contact for customers throughout their customer life cycle. Acting as a liaison between customers and various internal departments. Assists Sales Account Executives in generating, monitoring, and closing potential sales leads as well as processing sales orders, thereafter maintaining the customer relationship going forward, and assisting in all of the customer's future needs. Ability to manage multiple projects at a time while paying strict attention to detail. Natural relationship builder with integrity, reliability and maturity.
Motorola SolutionsSales Team Project Manager
Jan. 2009 - Jun. 2018Birmingham, Alabama Area17 Year Proven and Loyal Career with Motorola Solutions. Leading, directing, and coordinating work activities for Project Management, resulting in over $300M Logging System Revenue; acting as the primary interface for sales teams; creating Project Schedules and Work Breakdown Schedules; leading team to 100% internal policy and procedure compliance; organizing interdepartmental activities to ensure completion of projects on schedule and on budget; reviewing requests for budget reconciliation, cost transfers, and revenue recognition corrections; using decision-making skills and project planning techniques to ensure projects are completed.
Motorola SolutionsProject Manager
Oct. 2006 - Jan. 2009RemotePost sale PM support responsible for converting newly signed contracts into active projects; loading costs amd respouces into project management system; create project schedules; organize the Customer Design Review; Order Management to customer requested or timeline required shipping dates; Inventory management at the customer site; facilitated contract change orders; Utilized risk mitigation and cost control techniques to ensure project is delivered on time and on budget; creation of project documentation and storage; Responsible for Vendor management to the terms of the subcontract.
Motorola SolutionsQuality Program Manager
Feb. 2006 - Oct. 2006Schaumburg, Illinois, United StatesResponsible for implementing and executing inspection, testing, and evaluation methods to ensure that products and services adhered closely to company standards; Prepared reports by collecting data on inspections or other aspects such as Quality Management System documentation which were analyzed in detail. Worked according to deadlines while delivering outstanding service within the deparetment's needs
Motorola SolutionsCustomer Advocate, CSDO Elgin
Jun. 2003 - Feb. 2006Elgin, Illinois, United StatesCompiled and analyzed trend analyses, statistics, and metrics for a busy central distribution center; Traveled to partner meetings throught the US to report on distribution center performance for providing on time parts replenishment shipments; Main point of contact for customers; Distribution Center tour guide to customers requesting site visits.
Motorola SolutionsCCS Trainer
Dec. 2002 - Jun. 2003Schaumburg, Illinois, United StatesDeveloped and delivered high-quality Customer Service training, and analyzing training metrics to identify areas for improvement in Customer Satisfaction.
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