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United States
Work Background
NTT DATA Europe & LatamDiretora de CRM & Head LATAM de Salesforce Mkt Cloud
Apr. 2023São Paulo, Brasil- Desde junho/23 sou responsável por CRM na vertical Telco&Media, com projetos complexos e estratégicos de Salesforce e Dynamics para as grandes Telcos e grupos de Media.
- Desde março/24 resposavel por Marketing Cloud e DataCloud para IBIOL.
NTT DATA Europe & LATAMSalesforce Executive Manager & Head de Salesforce Mkt Cloud
Jun. 2021São Paulo, BrasilIniciativas sob minha gestão: - Desde jan/22 sou a gerente responsável pela conta Claro, para projetos de Salesforce, colaborando nas entregas de SF Industries e SF Mkt Cloud. - Sou responsável pelas ofertas da nuvem de Mkt Cloud em projetos no Brasil e apoiando as unidades Salesforce Latam, junto aos países do Chile, Peru, México e Colômbia. -Tbm respondo pela vertical de Health&Insurance em projetos de Salesforce no Brasil, aplicando conhecimento, estratégia e entregando os projetos com a qualidade NTT DATA.
SASBusiness Development Manager
Jan. 2019 - Jun. 2021São PauloFoster the use of new capabilities of SAS solutions; Creating squad and teams and tracking path not only branding the best strategic to customers, throughout Agile Methodology;
SASProgram Manager
Jan. 2014 - Jan. 2019São Paulo Area, BrazilResponsible for coordinating, planning and managing all Itaú Group Program (Banco Itaú, Redecard); Performance in programs and projects of major customer such as Vale, Vivo, Banco Carrefour, Banco Volkswagem, HDI, Sul América, running them 18 months on average; Managing costs, risks, deadlines, performance, resources and QA for end to end projects; Majoring, monitoring and addicting controlling high-risk projects;
HPProgram Manager
Nov. 2011 - Jan. 2014São PauloResponsible for coordinating, planning and managing program activities in the areas of Oracle Financial, sales, customers, legal and HR for the Nextel Brasil; Managing team of 12 project managers, in addition to financial management, risks, deadlines, performance and QA for the entire program;
Telecom South America IncOperation and Project Manager
Jan. 2011 - Nov. 2011São Paulo Area, BrazilResponsible for coordinating, planning and managing program the activities of the telecom operations and projects team; Team responsible for Maintenance and support in the area of infrastructure as well as engineering, especially in the monitoring of hybrid telecom environments (Analog and Ip); Responsible for presenting KPI in the services provision.
Telecom South America IncManager Project Management Office
Jan. 2009 - Dec. 2010São Paulo, BrasilResponsible for coordinating, planning and managing program the activities of several programs and projects.
Application of methodologies specific to customers, PMI due to agile methodologies such as SCRUM, XP and many more; Management of domestic projects in large accounts and international (USA) such as Yellow pages, Pfizer, mainly with Web development projects; Leadership of large teams kind of developers, analysts and systems coordinators.
Telecom South America IncSenior Project Management
Jan. 2006 - Jan. 2009São Paulo, BrasilResponsible for coordinating, planning and managing of the activities of the company's technology such as Claro, Net and Portugal Telecom. Managing projects using PMI and agile methodologies such as SCRUM. Responsible for managing domestic and international (USA) projects involving BI systems also database projects.
Grupo RBSDBM and Project Manager
Jun. 2000 - Jan. 2005Porto Alegre, Rio Grande do Sul, BrasilResponsible for coordinating, planning and managing CRM, E-commerce and E-Business projects; Managing implementation and WEB applications development; Managing Straight Direct projects in large customers such as GLOBO and Claro/Net;
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